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Searchlink still not paying & salts saerches - Tracey Hicks/NY
1/24/2018 8:54:08 PM (646 views)

Between my mom's business & mine, we've been waiting on payment for almost a year now.

Also, the criminal searches they send for counties that are online are pre-screened. Upwards of 50% of the criminal searches are hits! When I told Jennifer this, she said she'd talk to the client about the price going up because this was basically document retrieval at this point, but apparently she didn't because her client was still looking for the work I'd already told her on several occasions I couldn't do for that price. After weeks of waiting to hear if the new pricing was going to be acceptable and several attempts at getting an answer from her about it, & reminding her that the work was piling up because I wasn't doing it for their volume discounted price anymore, someone else called telling me that the client was looking for the work that I wasn't doing & Jennifer was supposed to be in negotiations with them about. If Jennifer had told them that I couldn't do their work for that price anymore, why were they still looking for it?! Now even though I have no way of knowing who their client is, somehow this was my fault & they stopped sending me any work.

But we're still waiting for payments from April, May, & September. When I first told Jennifer that my mom hadn't been paid for April, May, or June & I hadn't been paid for anything in July yet & was getting nervous that they weren't going to pay, she just kept saying, "We're going to pay June in September,." as if 4 months late was ok. I'm net 30!

I've read the horror stories on here & Abstractor Watchdog, but we were unaware when we got them as a client & then they weren't a problem until one of the counties we search went online. Then I tried to get paid appropriately & relied on Jennifer to do her job. Now I know that Jennifer is incompetent & not to do business with Searchlink ever again. BEWARE1 DO NOT give them a volume discount because they only send searches they already know are hits & get paid upfront if your going to do business with them. Obviously, they don't have the funds or they wouldn't be 4 months behind in their bills & I'm sure they'll move on to the next poor sucker.   

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