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[-] Teaching someone's staff - Heidi Gemeling/FL (5 replies)
2/2/2018 2:33:16 PM (950 views)

Wednesday afternoon I received a call from an Orlando title co. telling me that there was a closing Thursday at 3PM on the island where I live. She then tells me that their company just got bought up by the Underwriter. I told her my rate, terms and that I have done quite a bit of business with the underwriter (I'm on the approved list) and very familiar with the Lender. I tell her to email me an Order Confirmation with all the particulars on it so I can contact the buyer. Yesterday morning rolls around and no email, no call, she did not leave me their name or contact info. 1:30PM hits and I get an emailed package and the Branch Manager asking me if I called the Buyer. I now have the name of the title co., her phone number and actual name.  I call and she has the Trainer for the Underwriter right there. I told her that if you use the scheduling system, you don't need to send an order form the underwriter does that when they assign in scheduling. Because she didn't set it up that way I told her I still need an Order Confirmation so I can call the Borrower. All she did was email me a phone number.  So after the closing I sent her a confirmation that it was closed, the package dropped, and wrote out an outline of what to put on an Order Confirmation Sheet. I explained that she almost lost her notary because there was no confirmation in writing saying anything was occuring. I had planned an alternate afternoon yesterday starting at 2PM, to run south to Vero. Why? Because I had to train someone and if I don't hear from you I think it's cancelled. I can't chase someone to do their job, or for that matter in this slow down, teach them how.  I honestly wonder what the trainer was thinking while this was occurring.

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Re: Teaching someone's staff - Heidi Gemeling/FL
2/3/2018 11:57:51 AM (628 views)
Re: Teaching someone's staff - Jeffrey Land/NJ
2/5/2018 11:08:30 AM (568 views)
Re: Teaching someone's staff - Heidi Gemeling/FL
2/5/2018 11:39:43 AM (514 views)
Re: Teaching someone's staff - Jeffrey Land/NJ
2/5/2018 1:37:31 PM (528 views)
Re: Teaching someone's staff - Heidi Gemeling/FL
2/5/2018 2:06:58 PM (525 views)

PREMIER TITLE & ESCROW NOT PAYING - Jason Knowles/AL
1/29/2018 2:44:53 PM (897 views)

[+] Letting our consumers know there is a problem. - Kristina Leitch/MD (6 replies)
1/29/2018 10:33:54 AM (913 views)

Searchlink still not paying & salts saerches - Tracey Hicks/NY
1/24/2018 8:54:08 PM (887 views)

[+] Protection for Non-title Holding Spouses - Robert Franco/OH (10 replies)
1/19/2018 8:53:41 AM (849 views)


AccuSearch Company


[+] Off shore vs On-site Searches - William Duncan/AZ (12 replies)
1/18/2018 3:11:45 PM (1444 views)

[+] COPY COST AT GEORGIA CLERKS SITES - Heidi Gemeling/FL (2 replies)
1/13/2018 8:48:31 PM (884 views)

[+] Ameristar? - Joe Webster/CT (10 replies)
1/12/2018 5:40:21 PM (1620 views)

[+] C2C Title Services - JOSEPH EMERSON/MN (7 replies)
1/12/2018 11:25:45 AM (1670 views)

[+] Who's doing our work - F P/VA (13 replies)
1/10/2018 12:06:10 PM (1906 views)

[+] Abstractor "report cards" - Patricia Harpur/PA (16 replies)
1/10/2018 11:19:14 AM (1739 views)

[+] AMERICAN CORE TITLE-BEWARE NON PAYERS - Jason Knowles/AL (9 replies)
1/9/2018 5:21:17 PM (853 views)

[+] RYAAN TECH SOLUTIONS- NON PAYORS! - Amy May/LA (6 replies)
1/8/2018 1:00:31 PM (1029 views)

[+] Non Payment - Sandra Grover/WI (1 reply)
1/8/2018 10:11:31 AM (990 views)

[+] Abstractor looking to get in the business - michelle tucker/MD (20 replies)
1/7/2018 9:30:32 AM (1377 views)


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