It has now been 3 years since I first posted about my experiences with Direct Title Solutions. I did abstracting for them for several years. Late in 2010 or early in 2011, my worked from them dropped off to almost nothing, when they had previously comprised over 60% of my volume. The only work I was getting was judgment searches, and old stuff that could not be gotten online in the counties I served.
I confronted them on the phone and said I suspected that they had on-line access in my counties, and were expecting me to travel to the courthouses to get the documents and do the searching they could not do on-line. Tammy vehemently denied doing this on two or three occasions, and assured me "it's just slow right now". But in my rural counties, I know the County Clerks very well, and they all confirmed that DTS had on-line access in those counties. I confronted them with this fact. Tammy, the vendor manager, and the one who parcles out all the searches claimed she had "no idea" (after assuring me that it was absolutely not true).
Because DTS paid out only after 90 DAYS, they owed me nearly $3,000 in completed work. When I caught them in their lie, they cut me off, and
I have never seen a dime since then. In fact, my invoice was responded to with a "lawyer letter" threatening me with "breach of contract" because I posted the truth of what they had done to me on this forum, which you can search in the messages.
If you do everything they want when they want it, everything is fine. But if you are ever in a disagreement with them, it will cost you! When they made errors in recordings, they would not cover a trip fee for a return trip to the courthouse. So many times I ate the 50 to 100-mile round-trip to the rural courthouse, because they represented such a big volume of work.
Don't make the same mistake I made, people!
I did $3,000 worth of work I never got paid for. Hours and hours and hundreds of miles worth of work. That should tell you about the ethics of Bryan Marion and the folks at DTS.
-Bruce Murchto post a reply:
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