| First American Financial Corporation (NYSE: FAF) is a leading provider of title insurance and settlement services to the real estate and mortgage industries, that traces its heritage back to 1889. First American and its affiliated companies also provide title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust and investment advisory services. With revenues of $3.8 billion in 2011, the company offers its products and services directly and through its agents and partners in all 50 states and abroad. More information about the company can be found at www.firstam.com. |
Are you looking for a fun, fast-paced job in the Title Industry? Do you have amazing administrative and computer skills? First American’s National Production Services has the perfect job for you!
We are looking for a detail-oriented Title Coordinator to support our office in Cleveland. We want someone that can be responsible for a number of different title and administrative job duties that will support the office such as:
- Handle incoming calls via call group
- Manage incoming correspondence via Outlook Folders from customers and vendors
- Timely fulfillment of customer requests via e-mail, telephone, workflow, etc.
- Coordination and confirmation of order placement, due date, ETA and accuracy
- Timely updates to existing inventory in TEN/ELS/FAST daily; often multi follow up same day
- Maintaining and developing client/vendor relationships
- Evaluate and process files for delivery to client
- Escalate complex issues to supervisor as needed
- Various duties as delegated by Team Lead or Supervisor |
A successful candidate will have the following skills and experience:
- High School Diploma or GED required
- 3 years Title experience
- 40 – 45 wpm (60+ preferred)
- Intermediate MS Outlook
- Mid-level MS Excel
- Mid-level MS Word
- Mid-level internet research
- Adaptability / Willingness to learn
- Must be able to effectively multi-task in multiple applications
- Excellent written and verbal communication skills
- Experienced in handling difficult conversations, with ability to negotiate
- Displays high degree of urgency and accountability
- Ability to problem-solve and identify root cause issues
- Experience with Data Trace / Data Tree preferred but not required
- College Degree preferred but not required |
To apply, please go to www.firstam.com/careers and search for position# 34446BR and follow the instructions to apply.
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