North American Title Insurance Co. (NATIC) has hired Shirley Carroll as state agency manager to oversee agency operations in Louisiana. Carroll's presence in the South opens new opportunities to expand NATIC's agency network in the state while providing a deeper nurture to existing agents. Joining NATIC with 26 years' experience in the industry, Carroll brings a diverse background of skills, including sales, marketing, customer service, training, accounting and comprehensive knowledge of the closing process.
"Shirley is an accomplished and enthusiastic professional. With an eye to facilitating clients' needs, she can provide her agents with a wide range of support in their marketing activities, sales development, technology solutions, and title and escrow operations," said Ashleigh Spruell, assistant vice president and regional agency manager. "This, added to her dynamic personality and passion for the business, has given her a strong platform to create lasting connections in the industry and solid relationships with agents."
Previously, Carroll served as agency manager for a national underwriter and agency representative for a regional underwriter, with a focus on growing the companies' agency footprints in Louisiana. While in those roles, she provided onsite training to streamline agency workflows with software providers and developed marketing plans and sales strategies to help agents meet their business goals. She also served several years as the regional sales manager for software vendor SMS and as account manager for reQuire Release Tracking, where she managed six-state and four-state territories, respectively. Much of her career has been spent educating title agents on new technologies, proven sales tactics, sound escrow practices and changes in the real estate market impacting home purchase and refi transactions.
"When you can bring tailored solutions to clients and see them implement that roadmap and accompanying tools in a way that enhances operations, that is a great story to share," Carroll said. "NATIC has created a culture that encourages this type of partnership with its agents. I look forward to connecting Louisiana agents with our underwriting, marketing, education and operations teams, and showing them how our Simple. Done Right. approach creates efficiencies in their businesses."
Carroll has a field office in Louisiana. Her mailing address is 760 N.W. 107th Ave., Suite 401,Miami, FL 33172. She may be reached at (225) 247-4157 or scarroll@natic.com.
About North American Title Insurance Co.
North American Title Insurance Co. (NATIC) is a seasoned title insurance underwriter, helping title agents achieve the goal of true business success for more than 60 years. The company offers products and services for all real estate transactions, operating in 39 states and the District of Columbia. NATIC earned the reputation as the "underwriter next door" because its decision makers and associates are easy to reach and their processes are quick and straightforward, including a one-hour underwriting response guarantee that is unparalleled in the industry. The company holds an A' (A Prime), Unsurpassed rating by Demotech, Inc. and an A- rating from Kroll Bond Rating Agency. NATIC associates believe in the company's "Simple. Done Right." philosophy, which encompasses building supportive partnerships with agents by simplifying processes, paying attention to minor details, and providing tools and education to feed their growth. NATIC's parent company, States Title Holding Inc., is backed by a significant financial investment from Lennar Corporation and leading venture capitalists in Silicon Valley. NATIC is headquartered in Miami, Florida. http://www.natic.com.