Cybersoft, an established Business Process Outsourcing provider to many strategic industries, has selected CentRealTech, Inc. as its technology partner to provide an advantage in its Best Shore Methodology for outsourcing to the title insurance industry. Cybersoft is now using the CentRealTech's One Click System as the key technology component to its onshore/offshore title production offering.
According to the company, Cybersoft has also taken advantage of the deep title industry experience provided by CentRealTech for training and support of Cybersoft’s experienced and well educated BPO staff. The combination of the resources within Cybersoft, along with the continuing support of CentRealTech as its title industry expert, will allow the company to provide more than a capable solution, the company states it will also allow it to exceed clients’ expectations.
“We have found that the One Click System is very easy to use and its feature set is so robust that processing title products quickly and effectively has become second nature for our staff,” said Dan Guerrero, Cybersoft's chief-executive-officer and president. “The wealth of experience that CentRealTech has brought to the process, along with its excellent training and support has certainly been a huge benefit to Cybersoft – one that we will continue to take advantage of as part of our Best Shore Methodology.”
CentRealTech’s One Click System is the only single seat, automated offering for title production processes available today as a Software as a Service application, accessed using any web browser. The company claims that the application makes it "easy for the user to automatically retrieve pertinent documents, maps, and assessment information within minutes." Furthermore, the program allows users to "generate title products in a matter of minutes that are ready for final review by the appropriate title company personnel."
“We are very proud that Cybersoft has selected our system as their technology solution for their Title Industry offering," said Robert Matanane, CentRealTech's president. "... We were very impressed by the depth of experience their staff commands and how quickly they captured the base of knowledge required to quickly and accurately process title transactions using our system. The title production process requires a very unique skill set and level of experience – Cybersoft’s staff has what it takes.”