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ProcessFast Announces RamQuest-specific Version of Ops Insight Platform for RamQuest Users
press release, RamQuest
   

Technology developer ProcessFast has released a new version of its Ops Insight platform developed specifically for title agencies using RamQuest’s production technology. RamQuest is a Texas-based provider of title production solutions currently used in all 50 states.

Ops Insight is ProcessFast’s business intelligence (BI) and report delivery platform for title agencies. Agents using RamQuest will now have access to important new Ops Insight features to help manage critical information within their own operations. The advanced reporting of the platform is designed to give agents even greater insight into business shifts and compare them to industry trends.

Ops Insight users will now be able to monitor new and old client order count by activating KPI Alerts. They also have access to an improved vendor manager’s scorecard based upon new Service Level Agreement/Turn Around Time (SLA/TAT) specific reporting and can now directly inform joint venture partners through their own dashboards.

Agencies new to RamQuest can now be onboarded within hours of implementation. Other new or enhanced functions include the added ability to share reports faster and more efficiently outside of the organization via Excel, CSV or Branded PDFs. Finally, Ops Insight enables more ability to control and handle data with enhanced filter criteria.

“Being data driven ourselves, we’ve measured how clients use our system and the value they receive from a variety of quantitative and qualitative measures. As we’ve done this, one thing became increasingly clear. The more people in the organization using Ops Insight, the more value our clients receive.”, shared Brad Stancel, CEO of ProcessFast. “Our philosophy is to ensure the tangible value that our clients receive from our solution far outweighs the cost. Doing so is just good business and will ensure satisfied Ops Insight clients for a long time to come.”

“We’re excited about the ability that the Ops Insight platform enhancements will give RamQuest customers. It’s always a win when our customers can increase visibility into their business,” commented Ben Cork, chief strategy officer at RamQuest.

For more information about ProcessFast or Ops Insight please contact Brad Stancel at sales@processfast.com or (803) 712-3278.

About RamQuest

RamQuest is a Texas-based corporation that has been serving the title industry since 1991. As the provider of the title insurance and settlement industry’s most comprehensive production solutions, RamQuest products are currently in use for closings in all 50 states. For more information about RamQuest, visit RamQuest.com.

About ProcessFast

ProcessFast is a technology company that provides products and services to help its clients operate more profitably and efficiently. Its main offering, Ops Insight, is a BI (business intelligence) and report delivery platform complete with a library of ready to use base reports for title agents. Unlike other BI tools in the marketplace, Ops Insight makes it easy for business and non-technical users to extract useful analytics about their business without utilizing a business or database analyst. For more information about ProcessFast, visit ProcessFast.com.



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