Very well said, Vivian! I have never liked any "auto-pay" system. I always tell them the same thing... "look at my invoices, don't look at my invoices - I don't really care. But, the first time your "auto-pay" system doesn't pay the full amount and you get behind, we will stop completing your orders." And, that is exactly what I do. It usually doesn't take very long and we cut them off. They keep sending orders and we keep sending the notices that it will be held until payment is received. Still... they call to "check the status" and we tell them we won't even start the order until we get a payment for their delinquent balance. I guess its no surprise that we don't work for those companies anymore, and good riddance.
All very good points you make, Vivian. I hope it really sinks in with everyone. When your clients pay you on NET 60 terms and your creditors all demand payment in 30 days, things can be difficult. We should not be expected to carry clients' debt for any more than 30 days. If they can't afford to pay you 'til they get paid, send them to a bank - banks loan money all the time, I don't!
Best,
Robert A. Franco
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