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[-] Phone calls - Alix Ott/MI (13 replies)
4/6/2017 1:38:48 PM (3167 views)
Re: Phone calls - Robert Franco/OH
4/6/2017 2:34:25 PM (2709 views)
Re: Phone calls - Crystal Hernandez/OH
4/7/2017 8:57:45 AM (2718 views)
Re: Phone calls - Alix Ott/MI
4/7/2017 9:09:50 AM (2668 views)
Re: Phone calls - Crystal Hernandez/OH
4/7/2017 9:13:56 AM (2555 views)
Re: Phone calls - Smitty Strickland/SC
4/7/2017 3:45:51 PM (2566 views)
Re: Phone calls - Dianne Barnidge/MS
4/10/2017 10:10:34 AM (2480 views)
Re: Phone calls - Naomi Backes/NC
2/23/2018 12:14:57 AM (1863 views)

I actually don't mind being called initially and asked if I can fulfill an order - much nicer than some where I just get an order entry and I'm supposed to tackle it no matter where it is and what it is.  I just hate being asked to give a fee quote when I've already sent them a fee sheet and they know for example that I charge $25.00 for a doc retrieval plus copies but they ask every time as if it's a new concept. And don't get me started on doc retrievals - if you ask me for a doc and it's a Will or something, I'm going to get a will.  It's not a deed - I can't make it a deed, and you'll be charged for what I have to get from the estate, meaning all pertinent documents, or I will call you first :)   I had one firm who insisted that what they wanted me to get was a deed and not a will.  I was like - I know the county better than you do - it's a will.  So we're being relied on a lot for a lot of information but I LOVE the clients who take what we do seriously, appreciate that we're going above and beyond for them, and just express thanks instead of arguing.  It goes a long way . . . .

 

 

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i understand them - William Pattison/CA
4/10/2017 1:07:16 PM (2452 views)
Re: i understand them - Alix Ott/MI
4/10/2017 1:15:26 PM (2379 views)
Re: i understand them - William Pattison/CA
4/10/2017 2:18:52 PM (2390 views)
Re: i understand them - Alix Ott/MI
4/10/2017 2:32:26 PM (2421 views)
Re: Phone calls - Larry Platt/PA
4/14/2017 2:07:47 PM (2381 views)
Re: Phone calls - MICHELLE TURNER/OH
4/17/2017 11:41:00 AM (2276 views)

[+] DPS - Larry Platt/PA (2 replies)
4/6/2017 9:37:59 AM (2705 views)

[+] Pro Bono Programming/Database Service to Small to Mid-sized Title Companies - Don (Chunshen) Li/FL (13 replies)
4/5/2017 9:17:06 PM (2709 views)

[+] Do you require new clients to execute a vendor agreement? - Michael Gray/SC (5 replies)
4/5/2017 2:09:16 PM (2571 views)

[+] Has anyone ever sent work to Carl Litchfield? - Terry  Cox/PA (1 reply)
4/4/2017 4:22:43 PM (2401 views)




Kentuckiana Title Agency - Amy Johnson/MS
4/3/2017 10:19:25 PM (1864 views)

title co - sharyle hoffman/OH
4/3/2017 11:20:44 AM (2170 views)

[+] goldentitleservices - Vincent Clarance/CA (2 replies)
4/3/2017 1:40:19 AM (2596 views)

[+] Question for title companies - Don (Chunshen) Li/FL (10 replies)
3/31/2017 12:04:22 PM (2569 views)

[+] illegals getting a notary license - Randi Erickson/MN (5 replies)
3/29/2017 10:08:22 PM (4322 views)

[+] SoT Feature Request - Don (Chunshen) Li/FL (2 replies)
3/29/2017 5:11:48 PM (2000 views)

[+] Unexpected Down Time - Robert Franco/OH (2 replies)
3/29/2017 2:38:55 AM (2116 views)

[+] Real Metrix Did not pay! - Gina Wildenberg/WI (1 reply)
3/27/2017 2:04:38 PM (2422 views)

American Title System Updates - Alex Studenberg/NE
3/25/2017 12:45:58 PM (1903 views)

[+] Scanning and Taking Pics - Larry Platt/PA (9 replies)
3/24/2017 7:58:44 PM (2677 views)


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