Actually the client I was thinking of is one of the largest title companies in America, and their client, in turn, is an American lender.
While I don't particularly support the offshoring of my industry, I think it's key to note--American firms are doing just as much cost cutting and encouraging just as much underpriced, shoddy, half-assed work as any of the players doing so abroad. Let's not give ourselves a pass on this one, many of us are definitively part of the problem, myself included.
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