Hi Jane,

My name is Connie Dwyer and I manage NJ which is part of the Mid-Atlantic Region.  It appears, from your posting, that you are located in MO, which is part of the MidWest Region.  I'd like to see if I can help you with your issue.  We are not finding your name in our database of vendors so if you could please email me your contact information, I will then forward the same to our accounting department to have this addressed.  I look forward to your reply.