They've been a client of ours for a long time, but we have been having major problems collecting from them and have now put them on "credit hold" (i.e., no money/no more work).  I'm tired of lame excuses and Delores passing the buck on the one hand and telling me she'll look into it on the other.  She keeps trying to say that she passes on our invoices to accounting, but frankly, I think there is no bookkeeper.  Despite frequent attempts, I'm not getting any names out of her.  I think we're done and it's time to send out a Deadbeat Client alert to fellow abstractors in Michigan.

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