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First American - Lucille Femine/TN
8/21/2012 7:04:26 PM (3626 views)
Re: First American - Sheila Sten/PA
8/21/2012 9:27:25 PM (3739 views)
Re: First American - Lucille Femine/TN
8/21/2012 9:34:26 PM (3494 views)
Re: First American - Sheila Sten/PA
8/21/2012 9:54:54 PM (3410 views)
Re: First American - Lucille Femine/TN
8/23/2012 11:40:05 AM (3462 views)
Re: First American - Diane O'Neill/MI
8/27/2012 12:41:57 PM (3479 views)
Re: First American - Lucille Femine/TN
8/28/2012 8:22:55 AM (3365 views)
Re: First American - J Nisonger/CA
9/1/2012 2:09:34 PM (3193 views)
Re: First American - Lucille Femine/TN
9/1/2012 3:17:01 PM (3256 views)
Re: First American - Ruth Seal/FL
9/9/2012 6:00:48 PM (3062 views)
Re: First American - Lucille Femine/TN
9/9/2012 8:00:46 PM (3078 views)
Re: First American - Ruth Seal/FL
9/10/2012 9:46:57 AM (3081 views)
Re: First American - george Hubka/MI
9/17/2012 1:31:15 PM (2875 views)

Comment on "Foreclosure Rescue Scam Principal Loses Own Foreclosure Case" - Source of Title/OH
8/21/2012 4:26:53 PM (2756 views)
Relo - Leigh Attridge/MA
8/21/2012 4:26:53 PM (2802 views)

CO2 emissions in US drop to 20-year low - Scott Perry/PA
8/21/2012 9:08:58 AM (3694 views)

Comment on "MBA Statement on CFPB's Proposed Mortgage Servicing Rules " - Source of Title/OH
8/20/2012 12:31:39 PM (2740 views)
cfpb & RE Industry--Great Together - Anthony Affatati, Sr./NJ
8/20/2012 12:31:39 PM (4564 views)

rjf title agency, llc - Angela Culotti/NY
8/20/2012 11:27:11 AM (2326 views)




Amerisave's New Closing Policy - Jeffrey Land/NJ
8/20/2012 10:16:13 AM (4917 views)
Re: Amerisave's New Closing Policy - LINDA PERCOCO/NJ
8/20/2012 11:49:35 AM (6023 views)
Re: Amerisave's New Closing Policy - CHARLENE  PERRY/MD
8/20/2012 1:25:30 PM (3108 views)
Re: Amerisave's New Closing Policy - LINDA PERCOCO/NJ
8/20/2012 1:39:30 PM (3162 views)
Re: Amerisave's New Closing Policy - CHARLENE  PERRY/MD
8/20/2012 2:07:41 PM (3200 views)
Re: Amerisave's New Closing Policy - LINDA PERCOCO/NJ
8/20/2012 2:19:01 PM (3152 views)

Abstractor Watchdog - James Smith/TN
8/17/2012 12:26:08 PM (4273 views)
Re: Abstractor Watchdog - Leigh Attridge/MA
8/17/2012 1:46:01 PM (3719 views)
Re: Abstractor Watchdog - Joyce Obrien/PA
8/17/2012 2:26:16 PM (3716 views)
Re: Abstractor Watchdog - Leigh Attridge/MA
8/17/2012 2:44:46 PM (3488 views)
Re: Abstractor Watchdog - Nils Nelson/ME
8/17/2012 3:20:53 PM (3415 views)
Re: Abstractor Watchdog - AbstractorWatchdog com/NY
8/17/2012 7:56:19 PM (3724 views)
Re: Abstractor Watchdog - KIMBERLY  FALCONE/PA
8/22/2012 7:57:22 AM (3338 views)
Re: Abstractor Watchdog - KIMBERLY  FALCONE/PA
8/22/2012 8:03:39 AM (3998 views)

Land Trust recorded in 1660 fbo Town of Ipswich Schools finally broken - Leigh Attridge/MA
8/16/2012 6:14:41 PM (3648 views)

Altisource - Smitty Strickland/SC
8/16/2012 5:42:59 PM (6577 views)
Re: Altisource - Leigh Attridge/MA
8/16/2012 6:37:36 PM (5991 views)

There are a bazillion comments on this site about Altisource. 

I used to do some work for them & they do pay & pay on time, but I found them difficult to deal with.

They are a multinational company with offices in Atlanta Georgia, Uruguay, & India (& possibly the Philippines).  The work is done here by American examiners & then uploaded to their website with separate uploads for the report; body of the title & invoice.  They then type up their version of your report & send it off to their clients who are here in this country.  The work is all foreclosure work, including REOs, which I don't know about where you are, but it's complicated, messy, time consuming work here in Mass.  They require that titles be submitted using their abstracting format as well & they need re tax info (not available in Registries in Ma).  Most of the people I spoke with in their Indian office were perfectly polite on the phone, but it seemed that they were somewhat undertrained.   I've had clients from here to California & I've never had such communication difficulties as I had with them.  Generally, a quick explanation of terminology is all I require when speaking to an out of state client - with these people, the English as a second language & lack of familiarity with basic real estate concepts slowed things down to a crawl. 

The office in Atlanta is always available though if you need to sort something out fairly quickly.

  I had a talk with a representative from their office earlier this year.  We worked it out that I would only cover one particular county & that the maximum orders I would accept per day was 2.  The very next day I received 14 orders, the bulk of which were in a county that I wouldn't cover for them.  Talk about a communication breakdown...

I found their turn times impossible as well.  I do a lot of foreclosure work  & the office that contracts the work to me understands that two owner r/ds sometimes morph into full titles; or that they can be incredibly difficult.   I had  two owner rundowns from them that went back 50 years, meaning that they were really full titles. My current nice guy client takes a phone call from me when this happens - calls the client - & 100% of the time gets back to me with the authorization to do a full & charge for it.   These guys gave me a song & dance about how their client would only pay for  two owner r/ds (did I mention that they're fond of flat fees)   - so I started sending all of the 2 owners that went back to 1913 & involved 3 probates back to them. 

It's very possible that my experience is unique.  On Abstractor Watchdog there was an ongoing discussion about Altisource & 99% of the posters agreed that they were a paying but difficult client - there was, however, one guy who loved them & wanted to do nothing but work for them until he retired from title examining - so go figure. 

 

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Re: Altisource - Smitty Strickland/SC
8/17/2012 5:47:50 PM (3866 views)
Re: Altisource - venka thimaiah/GA
8/20/2012 8:32:16 AM (3675 views)
Re: Altisource - Smitty Strickland/SC
8/20/2012 5:55:21 PM (3517 views)
Re: Altisource - Robert Lint/PA
8/20/2012 5:11:00 AM (3812 views)
Re: Altisource - Smitty Strickland/SC
8/20/2012 5:56:38 PM (3589 views)
Re: Altisource - Steve Vinciguerra/NY
8/20/2012 8:34:12 AM (3612 views)
Re: Altisource - Smitty Strickland/SC
8/20/2012 5:57:27 PM (3637 views)
Re: Altisource - Diane O'Neill/MI
8/20/2012 9:25:26 AM (3684 views)
Re: Altisource - Smitty Strickland/SC
8/20/2012 5:59:39 PM (3494 views)
Re: Altisource - Steve Vinciguerra/NY
8/20/2012 6:53:10 PM (3705 views)
Re: Altisource - KIMBERLY  FALCONE/PA
8/22/2012 7:52:12 AM (3533 views)
Re: Altisource - KIMBERLY  FALCONE/PA
8/22/2012 8:10:00 AM (3800 views)

National Real Estate - Crystal Hernandez/OH
8/15/2012 9:52:52 AM (3212 views)
Re: National Real Estate - KIMBERLY  FALCONE/PA
8/22/2012 7:48:30 AM (3194 views)
Re: National Real Estate - george Hubka/MI
8/28/2012 4:42:07 PM (3140 views)
Re: National Real Estate - KIMBERLY  FALCONE/PA
8/28/2012 4:49:19 PM (3121 views)
Re: National Real Estate - Nils Nelson/ME
8/28/2012 5:29:32 PM (3065 views)
Re: National Real Estate - george Hubka/MI
10/15/2012 10:13:51 PM (2672 views)

Lending Tools Online - Mark Rasnick/OH
8/11/2012 11:12:16 AM (2571 views)

Comment on "Former Berks County (PA) Recorder of Deeds Charged in Fraud Scheme" - Source of Title/OH
8/9/2012 6:15:30 PM (4982 views)
Berks County Recorder - Donna McCullough/SC
8/9/2012 6:15:30 PM (5310 views)

"One of the reasons that the banks charge more, is that they can" - Leigh Attridge/MA
8/9/2012 9:47:51 AM (3417 views)

Eagle Point man jailed for illegal water reservoirs - Scott Perry/PA
8/7/2012 3:40:42 PM (3617 views)

Pettitcompany - Ted Lannon/MA
8/7/2012 12:30:27 PM (4534 views)
Re: Pettitcompany - Dan Zook/NY
8/13/2012 12:27:03 PM (3604 views)
Re: Pettitcompany - Beverly Murch/VA
8/27/2012 5:54:49 PM (3107 views)
Re: Pettitcompany - george Hubka/MI
8/28/2012 4:43:28 PM (3056 views)


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