I don't think the problem is with returning documents in a specific order. Rather, it is the prospect of having them deduct $5 from an already very low fee if you don't. For example, someone forgets to specifically re-order the documents and then you get a check for $5 less than you billed.
Think about the value they are placing on this. If simply re-ordering the stack of papers is worth $5, what is the actual search worth? If it takes 2 minutes to re-order the pages, they are placing a value on their time of $150 per hour. At that rate, if it takes a half hour to do the search, which requires more knowledge and expertise, the search would be worth $300. I don't know of anybody getting $300 for a current owner search.
Just another way to look at it.
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