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SJC Ruling provides boost for those in eviction - Leigh Attridge/MA
8/4/2011 3:00:04 PM (3675 views)

Software question - F P/VA
8/4/2011 7:48:24 AM (2979 views)
Re: Software question - Alix Ott/MI
8/8/2011 10:55:15 AM (4816 views)
Re: Software question - William Pattison /CA
8/8/2011 12:53:22 PM (4666 views)
Re: Software question - Bill Garrett/MS
8/8/2011 12:55:41 PM (4681 views)

Foreclosure in VA - michael rafferty/VA
8/3/2011 10:09:02 AM (2879 views)
Re: Foreclosure in VA - STEVE MEINECKE/TN
8/3/2011 11:30:52 AM (4678 views)
Re: Foreclosure in VA - James Hill/VA
8/6/2011 7:41:20 AM (4699 views)

Another Random Question - Brad Bradbury/PA
8/1/2011 8:39:51 PM (3303 views)
Re: Another Random Question - William Pattison /CA
8/2/2011 4:11:33 PM (5019 views)
Re: Another Random Question - Brad Bradbury/PA
8/2/2011 8:46:42 PM (4922 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 1:23:33 AM (4841 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 10:57:31 AM (4748 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 11:29:49 AM (4832 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 12:28:11 PM (4737 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 12:53:09 PM (4803 views)
Re: Another Random Question - Robert Franco/OH
8/4/2011 9:46:50 AM (4740 views)
Re: Another Random Question - Brad Bradbury/PA
8/4/2011 10:45:20 AM (4858 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 12:46:16 PM (4771 views)
Re: Another Random Question - Constance Foye/VA
8/23/2011 12:20:28 AM (4500 views)
Re: Another Random Question - Ron McPherson/IA
8/3/2011 10:52:32 AM (4735 views)
Re: Another Random Question - Sheila Sten/PA
8/4/2011 6:47:26 PM (4818 views)
Re: Another Random Question - Cheryl Hartzman/PA
8/8/2011 3:48:13 AM (4592 views)
Re: Another Random Question - William Pattison /CA
8/8/2011 1:06:22 PM (4557 views)
Re: Another Random Question - J. Newberry, Sr./WI
8/9/2011 12:42:59 PM (4533 views)

Random Question... - Branden Rodgers/OH
8/1/2011 4:29:33 PM (4282 views)
Re: Random Question... - James Powell/MI
8/2/2011 8:13:11 AM (4771 views)
Re: Random Question... - William Pattison /CA
8/2/2011 4:39:30 PM (4648 views)
Re: Random Question... - Bill Garrett/MS
8/8/2011 1:35:45 PM (4419 views)




This is not really about fishing..... - F P/VA
7/31/2011 7:45:20 PM (3170 views)
Two Words: Price Fixing - Scott Perry/PA
7/31/2011 9:32:49 PM (4764 views)
Re: This is not really about fishing..... - Kevin Ahern/CT
8/1/2011 8:19:17 AM (4675 views)
Re: This is not really about fishing..... - F P/VA
8/1/2011 10:50:30 AM (4512 views)

Paying for Title Insurance - Leigh Attridge/MA
7/31/2011 10:29:11 AM (3819 views)

Optional History Classes in Public Schools? - William Pattison /CA
7/29/2011 7:02:10 PM (4536 views)
Re: Optional History Classes in Public Schools? - George Booth/OH
8/2/2011 5:23:29 PM (4575 views)
Re: Optional History Classes in Public Schools? - Leigh Attridge/MA
8/3/2011 8:05:09 AM (4514 views)
Re: Optional History Classes in Public Schools? - William Pattison /CA
8/8/2011 12:49:31 PM (4404 views)

BOA Demolishing Homes - Leigh Attridge/MA
7/28/2011 6:42:24 PM (4193 views)
Re: BOA Demolishing Homes - William Pattison /CA
8/9/2011 2:41:51 PM (4416 views)

Software advice - Rebecca Cowart/MS
7/28/2011 3:49:41 PM (3113 views)
Re: Software advice - mason haas/NY
7/29/2011 11:23:41 AM (4921 views)
Re: Software advice - STEVE MEINECKE/TN
7/31/2011 1:32:27 PM (4866 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:53:54 AM (4667 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:52:42 AM (4558 views)
Re: Software advice - Michael Graves/FL
8/1/2011 9:30:41 AM (4573 views)
Re: Software advice - Bill Garrett/MS
8/1/2011 10:45:44 AM (4645 views)
Re: Software advice - Rebecca Cowart/MS
8/1/2011 8:02:48 PM (4741 views)

Guaranteed Payment System - Scott Aduddell/MO
7/27/2011 11:07:56 AM (3291 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 11:59:06 AM (4810 views)
Re: Guaranteed Payment System - Kym/NJ
7/27/2011 1:21:25 PM (4750 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 5:19:26 PM (4885 views)
Re: Guaranteed Payment System - Randolph/VT
7/27/2011 10:08:53 PM (4843 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
7/28/2011 3:27:05 PM (4734 views)
Re: Guaranteed Payment System - Scott Aduddell/MO
7/28/2011 8:38:00 PM (4794 views)
Re: Guaranteed Payment System - Patrick Scott/IL
7/28/2011 11:45:07 PM (4810 views)
Re: Guaranteed Payment System - Scott Aduddell
8/1/2011 4:45:24 PM (4605 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
8/1/2011 3:36:40 PM (4658 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/29/2011 10:43:01 AM (4807 views)
Re: Guaranteed Payment System - William Pattison /CA
8/1/2011 11:47:23 AM (4557 views)

   Some of this depends on the client base.  There are 3 primary sorts of clients that we have and we do deal with each a bit differently when it comes to pay:

1.  The "man off the street" client is the homeowner, lawyer, historical association or other individual seeking a full title chain (usually for a zoning permit, or building permit, or simple history on a home).  This client is a 1-timer whose good will can bring in future business by referral.  However, getting the client request in email with a clear, explicit written agreement to pay is the first rule of business and has ever failed to garner payment, so despite frequent offers by people to "pay up front", I never find this necessary with the Common Man.

2.  The regular corporate client who offers repeat business through ongoing contracts.  I no longer offer this as an option, as these aggregate firms take $250 from a homeowner, farm the project out to us for $100, and yet expect to get $250 worth of work.  It cheats the homeowner out of quality.  BUT, when we did do this, we always rewrote their contracts to offer our terms, usually to have the contract rejected.  The few that accepted and signed did so, and did not like the retainer on deposit requirement, late penalties, and added fees for copies that they wanted for free.  I guess that RTFD was lost on them.  lol

 3.  Corporate clients who normally use vendor agreements still approach us because nobody else can or will do the research, so they are forced to pay our set rates, instead of their $100 fees.  This is always uncomfortable & unpleasant involving whining and crying on their part.  We have them prepay the research cost, and offer them doc copies at-cost.  Since we can inspect, digitally photograph and otherwise abstract Official Records at zero-cost at the county offices, we have no overhead for this and so copies are optional, and they can get them from other resources cheaper, sometimes.

 Solutions:

A.  Watermark your report pages and records copies with copyright and address.

B.  Get everything in writing by email including agreement to pay.  Get the client's name, address, email, phone, fax and contact agent name in the same email chain and include the email history as an Exhibit / addendum to your report.

C.  Check the abstractor forums:  wait 30 minutes before responding or tell the client that you'll call back in an hour.  This will give you time to check out their reputation for payment.  If they look bad, charge more and have them pay 50% up front, or refuse the job.  Really.  Are you so desperate that you want to work knowingly without pay coming?  

D.  Don't get in the middle of crappy vendor agreements;  charge your rates for your professional services, not somebody's "vendor" rate.  Remember, the only vendor search you will get is into old microfilm, microfiche, and books prior to 1985, because they can't get title cheaply online.  Why work hours for a $40 set rater with copies included when the deed is in 1932?

 E.  Have them give you a retainer worth a few searches that you can put on deposit in case of their payment default.  They are businesses with money, and your fee should not be contingent upon any "close of escrow" event;  they can pay you.  The homeowners and buyers are NOT your client;  they are theirs.  Your client is the firm that contacted you for a search.

 

 

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Re: Guaranteed Payment System - John Campbell/CA
2/6/2012 8:16:07 PM (3587 views)
Re: Guaranteed Payment System - Scott Perry/PA
2/8/2012 9:25:08 AM (3402 views)
Re: Guaranteed Payment System - Robert Franco/OH
2/8/2012 10:34:24 AM (3422 views)

Update on New Millenium Title - Leigh Attridge/MA
7/27/2011 8:50:37 AM (3447 views)
Re: Update on New Millenium Title - steve-o title/TX
8/2/2011 4:03:20 PM (4384 views)
Re: Update on New Millenium Title - Stephenie Page/RI
9/7/2011 7:48:20 PM (4028 views)

Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
7/26/2011 8:48:33 AM (3733 views)
Re: Day Late & A Dollar Short - New Millenium Title - Stephen Williams/MO
8/1/2011 6:00:54 PM (4422 views)
Re: Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
8/2/2011 7:57:19 AM (4442 views)

Massachusetts single family home sales post worst June in two decades - Leigh Attridge/MA
7/26/2011 8:31:39 AM (3673 views)

Nxt Generation Title Services - Theresa Ritz/WV
7/25/2011 2:51:21 PM (3205 views)
Re: Nxt Generation Title Services - Chris Meier/OH
7/31/2011 12:00:17 PM (4730 views)
Re: Nxt Generation Title Services - Theresa Ritz/WV
8/23/2011 2:15:56 PM (4067 views)


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