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Foreclosure in VA - michael rafferty/VA
8/3/2011 10:09:02 AM (2943 views)
Re: Foreclosure in VA - STEVE MEINECKE/TN
8/3/2011 11:30:52 AM (5102 views)
Re: Foreclosure in VA - James Hill/VA
8/6/2011 7:41:20 AM (5110 views)

Another Random Question - Brad Bradbury/PA
8/1/2011 8:39:51 PM (3361 views)
Re: Another Random Question - William Pattison /CA
8/2/2011 4:11:33 PM (5437 views)
Re: Another Random Question - Brad Bradbury/PA
8/2/2011 8:46:42 PM (5345 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 1:23:33 AM (5270 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 10:57:31 AM (5167 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 11:29:49 AM (5251 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 12:28:11 PM (5137 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 12:53:09 PM (5222 views)
Re: Another Random Question - Robert Franco/OH
8/4/2011 9:46:50 AM (5158 views)
Re: Another Random Question - Brad Bradbury/PA
8/4/2011 10:45:20 AM (5118 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 12:46:16 PM (5188 views)
Re: Another Random Question - Constance Foye/VA
8/23/2011 12:20:28 AM (4914 views)
Re: Another Random Question - Ron McPherson/IA
8/3/2011 10:52:32 AM (5154 views)
Re: Another Random Question - Sheila Sten/PA
8/4/2011 6:47:26 PM (5236 views)
Re: Another Random Question - Cheryl Hartzman/PA
8/8/2011 3:48:13 AM (5006 views)
Re: Another Random Question - William Pattison /CA
8/8/2011 1:06:22 PM (4977 views)
Re: Another Random Question - J. Newberry, Sr./WI
8/9/2011 12:42:59 PM (4952 views)

Random Question... - Branden Rodgers/OH
8/1/2011 4:29:33 PM (4365 views)
Re: Random Question... - James Powell/MI
8/2/2011 8:13:11 AM (5159 views)
Re: Random Question... - William Pattison /CA
8/2/2011 4:39:30 PM (5030 views)
Re: Random Question... - Bill Garrett/MS
8/8/2011 1:35:45 PM (4806 views)

This is not really about fishing..... - F P/VA
7/31/2011 7:45:20 PM (3230 views)
Two Words: Price Fixing - Scott Perry/PA
7/31/2011 9:32:49 PM (5148 views)
Re: This is not really about fishing..... - Kevin Ahern/CT
8/1/2011 8:19:17 AM (5062 views)
Re: This is not really about fishing..... - F P/VA
8/1/2011 10:50:30 AM (4897 views)

Paying for Title Insurance - Leigh Attridge/MA
7/31/2011 10:29:11 AM (3907 views)




Optional History Classes in Public Schools? - William Pattison /CA
7/29/2011 7:02:10 PM (4631 views)
Re: Optional History Classes in Public Schools? - George Booth/OH
8/2/2011 5:23:29 PM (4949 views)
Re: Optional History Classes in Public Schools? - Leigh Attridge/MA
8/3/2011 8:05:09 AM (4880 views)
Re: Optional History Classes in Public Schools? - William Pattison /CA
8/8/2011 12:49:31 PM (4771 views)

BOA Demolishing Homes - Leigh Attridge/MA
7/28/2011 6:42:24 PM (4285 views)
Re: BOA Demolishing Homes - William Pattison /CA
8/9/2011 2:41:51 PM (4798 views)

Software advice - Rebecca Cowart/MS
7/28/2011 3:49:41 PM (3182 views)
Re: Software advice - mason haas/NY
7/29/2011 11:23:41 AM (5324 views)
Re: Software advice - STEVE MEINECKE/TN
7/31/2011 1:32:27 PM (5258 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:53:54 AM (5059 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:52:42 AM (4955 views)
Re: Software advice - Michael Graves/FL
8/1/2011 9:30:41 AM (4974 views)
Re: Software advice - Bill Garrett/MS
8/1/2011 10:45:44 AM (5043 views)
Re: Software advice - Rebecca Cowart/MS
8/1/2011 8:02:48 PM (5141 views)

Guaranteed Payment System - Scott Aduddell/MO
7/27/2011 11:07:56 AM (3356 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 11:59:06 AM (5197 views)
Re: Guaranteed Payment System - Kym/NJ
7/27/2011 1:21:25 PM (5133 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 5:19:26 PM (5272 views)
Re: Guaranteed Payment System - Randolph/VT
7/27/2011 10:08:53 PM (5233 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
7/28/2011 3:27:05 PM (5124 views)
Re: Guaranteed Payment System - Scott Aduddell/MO
7/28/2011 8:38:00 PM (5192 views)
Re: Guaranteed Payment System - Patrick Scott/IL
7/28/2011 11:45:07 PM (5204 views)
Re: Guaranteed Payment System - Scott Aduddell
8/1/2011 4:45:24 PM (4996 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
8/1/2011 3:36:40 PM (5051 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/29/2011 10:43:01 AM (5207 views)
Re: Guaranteed Payment System - William Pattison /CA
8/1/2011 11:47:23 AM (4954 views)

   Some of this depends on the client base.  There are 3 primary sorts of clients that we have and we do deal with each a bit differently when it comes to pay:

1.  The "man off the street" client is the homeowner, lawyer, historical association or other individual seeking a full title chain (usually for a zoning permit, or building permit, or simple history on a home).  This client is a 1-timer whose good will can bring in future business by referral.  However, getting the client request in email with a clear, explicit written agreement to pay is the first rule of business and has ever failed to garner payment, so despite frequent offers by people to "pay up front", I never find this necessary with the Common Man.

2.  The regular corporate client who offers repeat business through ongoing contracts.  I no longer offer this as an option, as these aggregate firms take $250 from a homeowner, farm the project out to us for $100, and yet expect to get $250 worth of work.  It cheats the homeowner out of quality.  BUT, when we did do this, we always rewrote their contracts to offer our terms, usually to have the contract rejected.  The few that accepted and signed did so, and did not like the retainer on deposit requirement, late penalties, and added fees for copies that they wanted for free.  I guess that RTFD was lost on them.  lol

 3.  Corporate clients who normally use vendor agreements still approach us because nobody else can or will do the research, so they are forced to pay our set rates, instead of their $100 fees.  This is always uncomfortable & unpleasant involving whining and crying on their part.  We have them prepay the research cost, and offer them doc copies at-cost.  Since we can inspect, digitally photograph and otherwise abstract Official Records at zero-cost at the county offices, we have no overhead for this and so copies are optional, and they can get them from other resources cheaper, sometimes.

 Solutions:

A.  Watermark your report pages and records copies with copyright and address.

B.  Get everything in writing by email including agreement to pay.  Get the client's name, address, email, phone, fax and contact agent name in the same email chain and include the email history as an Exhibit / addendum to your report.

C.  Check the abstractor forums:  wait 30 minutes before responding or tell the client that you'll call back in an hour.  This will give you time to check out their reputation for payment.  If they look bad, charge more and have them pay 50% up front, or refuse the job.  Really.  Are you so desperate that you want to work knowingly without pay coming?  

D.  Don't get in the middle of crappy vendor agreements;  charge your rates for your professional services, not somebody's "vendor" rate.  Remember, the only vendor search you will get is into old microfilm, microfiche, and books prior to 1985, because they can't get title cheaply online.  Why work hours for a $40 set rater with copies included when the deed is in 1932?

 E.  Have them give you a retainer worth a few searches that you can put on deposit in case of their payment default.  They are businesses with money, and your fee should not be contingent upon any "close of escrow" event;  they can pay you.  The homeowners and buyers are NOT your client;  they are theirs.  Your client is the firm that contacted you for a search.

 

 

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Re: Guaranteed Payment System - John Campbell/CA
2/6/2012 8:16:07 PM (3994 views)
Re: Guaranteed Payment System - Scott Perry/PA
2/8/2012 9:25:08 AM (3809 views)
Re: Guaranteed Payment System - Robert Franco/OH
2/8/2012 10:34:24 AM (3829 views)

Update on New Millenium Title - Leigh Attridge/MA
7/27/2011 8:50:37 AM (3508 views)
Re: Update on New Millenium Title - steve-o title/TX
8/2/2011 4:03:20 PM (4794 views)
Re: Update on New Millenium Title - Stephenie Page/RI
9/7/2011 7:48:20 PM (4434 views)

Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
7/26/2011 8:48:33 AM (3788 views)
Re: Day Late & A Dollar Short - New Millenium Title - Stephen Williams/MO
8/1/2011 6:00:54 PM (4801 views)
Re: Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
8/2/2011 7:57:19 AM (4814 views)

Massachusetts single family home sales post worst June in two decades - Leigh Attridge/MA
7/26/2011 8:31:39 AM (3762 views)

Nxt Generation Title Services - Theresa Ritz/WV
7/25/2011 2:51:21 PM (3261 views)
Re: Nxt Generation Title Services - Chris Meier/OH
7/31/2011 12:00:17 PM (5103 views)
Re: Nxt Generation Title Services - Theresa Ritz/WV
8/23/2011 2:15:56 PM (4431 views)

American Abstract - Jason Knowles/AL
7/25/2011 1:07:22 PM (3964 views)
Re: American Abstract - rod hefner/KS
7/25/2011 2:03:21 PM (5100 views)
Re: American Abstract - William Pattison /CA
7/25/2011 2:36:22 PM (4867 views)
Re: American Abstract - Suzi Wallace/CA
7/25/2011 6:36:22 PM (4949 views)
Re: American Abstract - Ron McPherson/IA
7/25/2011 8:13:41 PM (4993 views)
Different Firms; similar names verified - William Pattison /CA
8/1/2011 11:51:30 AM (4703 views)

Comment on "Foreclosure Mills Create Title Problems That Can Be Difficult To Cure or Insure" - Source of Title/OH
7/25/2011 12:20:02 PM (2942 views)
Hard to believe - Kristine Bjorge/OR
7/25/2011 12:20:02 PM (4328 views)


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