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NALTEA Nashville Meet and Greet - Debi Merrill/TN
8/5/2011 10:14:17 AM (2773 views)

SJC Ruling provides boost for those in eviction - Leigh Attridge/MA
8/4/2011 3:00:04 PM (3935 views)

Software question - F P/VA
8/4/2011 7:48:24 AM (3233 views)
Re: Software question - Alix Ott/MI
8/8/2011 10:55:15 AM (5770 views)
Re: Software question - William Pattison /CA
8/8/2011 12:53:22 PM (5621 views)
Re: Software question - Bill Garrett/MS
8/8/2011 12:55:41 PM (5624 views)

Foreclosure in VA - michael rafferty/VA
8/3/2011 10:09:02 AM (3133 views)
Re: Foreclosure in VA - STEVE MEINECKE/TN
8/3/2011 11:30:52 AM (5609 views)
Re: Foreclosure in VA - James Hill/VA
8/6/2011 7:41:20 AM (5632 views)

Another Random Question - Brad Bradbury/PA
8/1/2011 8:39:51 PM (3544 views)
Re: Another Random Question - William Pattison /CA
8/2/2011 4:11:33 PM (5971 views)
Re: Another Random Question - Brad Bradbury/PA
8/2/2011 8:46:42 PM (5892 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 1:23:33 AM (5802 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 10:57:31 AM (5745 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 11:29:49 AM (5811 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 12:28:11 PM (5624 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 12:53:09 PM (5730 views)
Re: Another Random Question - Robert Franco/OH
8/4/2011 9:46:50 AM (5685 views)
Re: Another Random Question - Brad Bradbury/PA
8/4/2011 10:45:20 AM (5649 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 12:46:16 PM (5722 views)
Re: Another Random Question - Constance Foye/VA
8/23/2011 12:20:28 AM (5447 views)
Re: Another Random Question - Ron McPherson/IA
8/3/2011 10:52:32 AM (5682 views)
Re: Another Random Question - Sheila Sten/PA
8/4/2011 6:47:26 PM (5765 views)
Re: Another Random Question - Cheryl Hartzman/PA
8/8/2011 3:48:13 AM (5570 views)
Re: Another Random Question - William Pattison /CA
8/8/2011 1:06:22 PM (5536 views)
Re: Another Random Question - J. Newberry, Sr./WI
8/9/2011 12:42:59 PM (5506 views)




Random Question... - Branden Rodgers/OH
8/1/2011 4:29:33 PM (4587 views)
Re: Random Question... - James Powell/MI
8/2/2011 8:13:11 AM (5670 views)
Re: Random Question... - William Pattison /CA
8/2/2011 4:39:30 PM (5507 views)
Re: Random Question... - Bill Garrett/MS
8/8/2011 1:35:45 PM (5329 views)

This is not really about fishing..... - F P/VA
7/31/2011 7:45:20 PM (3508 views)
Two Words: Price Fixing - Scott Perry/PA
7/31/2011 9:32:49 PM (5616 views)
Re: This is not really about fishing..... - Kevin Ahern/CT
8/1/2011 8:19:17 AM (5577 views)
Re: This is not really about fishing..... - F P/VA
8/1/2011 10:50:30 AM (5382 views)

Paying for Title Insurance - Leigh Attridge/MA
7/31/2011 10:29:11 AM (4067 views)

Optional History Classes in Public Schools? - William Pattison /CA
7/29/2011 7:02:10 PM (4884 views)
Re: Optional History Classes in Public Schools? - George Booth/OH
8/2/2011 5:23:29 PM (5426 views)
Re: Optional History Classes in Public Schools? - Leigh Attridge/MA
8/3/2011 8:05:09 AM (5438 views)
Re: Optional History Classes in Public Schools? - William Pattison /CA
8/8/2011 12:49:31 PM (5282 views)

BOA Demolishing Homes - Leigh Attridge/MA
7/28/2011 6:42:24 PM (4490 views)
Re: BOA Demolishing Homes - William Pattison /CA
8/9/2011 2:41:51 PM (5327 views)

Software advice - Rebecca Cowart/MS
7/28/2011 3:49:41 PM (3397 views)
Re: Software advice - mason haas/NY
7/29/2011 11:23:41 AM (5801 views)
Re: Software advice - STEVE MEINECKE/TN
7/31/2011 1:32:27 PM (5758 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:53:54 AM (5575 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:52:42 AM (5470 views)
Re: Software advice - Michael Graves/FL
8/1/2011 9:30:41 AM (5503 views)
Re: Software advice - Bill Garrett/MS
8/1/2011 10:45:44 AM (5601 views)
Re: Software advice - Rebecca Cowart/MS
8/1/2011 8:02:48 PM (5613 views)

Guaranteed Payment System - Scott Aduddell/MO
7/27/2011 11:07:56 AM (3558 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 11:59:06 AM (5737 views)
Re: Guaranteed Payment System - Kym/NJ
7/27/2011 1:21:25 PM (5652 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 5:19:26 PM (5777 views)
Re: Guaranteed Payment System - Randolph/VT
7/27/2011 10:08:53 PM (5731 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
7/28/2011 3:27:05 PM (5607 views)
Re: Guaranteed Payment System - Scott Aduddell/MO
7/28/2011 8:38:00 PM (5704 views)
Re: Guaranteed Payment System - Patrick Scott/IL
7/28/2011 11:45:07 PM (5685 views)
Re: Guaranteed Payment System - Scott Aduddell
8/1/2011 4:45:24 PM (5552 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
8/1/2011 3:36:40 PM (5559 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/29/2011 10:43:01 AM (5740 views)
Re: Guaranteed Payment System - William Pattison /CA
8/1/2011 11:47:23 AM (5486 views)

   Some of this depends on the client base.  There are 3 primary sorts of clients that we have and we do deal with each a bit differently when it comes to pay:

1.  The "man off the street" client is the homeowner, lawyer, historical association or other individual seeking a full title chain (usually for a zoning permit, or building permit, or simple history on a home).  This client is a 1-timer whose good will can bring in future business by referral.  However, getting the client request in email with a clear, explicit written agreement to pay is the first rule of business and has ever failed to garner payment, so despite frequent offers by people to "pay up front", I never find this necessary with the Common Man.

2.  The regular corporate client who offers repeat business through ongoing contracts.  I no longer offer this as an option, as these aggregate firms take $250 from a homeowner, farm the project out to us for $100, and yet expect to get $250 worth of work.  It cheats the homeowner out of quality.  BUT, when we did do this, we always rewrote their contracts to offer our terms, usually to have the contract rejected.  The few that accepted and signed did so, and did not like the retainer on deposit requirement, late penalties, and added fees for copies that they wanted for free.  I guess that RTFD was lost on them.  lol

 3.  Corporate clients who normally use vendor agreements still approach us because nobody else can or will do the research, so they are forced to pay our set rates, instead of their $100 fees.  This is always uncomfortable & unpleasant involving whining and crying on their part.  We have them prepay the research cost, and offer them doc copies at-cost.  Since we can inspect, digitally photograph and otherwise abstract Official Records at zero-cost at the county offices, we have no overhead for this and so copies are optional, and they can get them from other resources cheaper, sometimes.

 Solutions:

A.  Watermark your report pages and records copies with copyright and address.

B.  Get everything in writing by email including agreement to pay.  Get the client's name, address, email, phone, fax and contact agent name in the same email chain and include the email history as an Exhibit / addendum to your report.

C.  Check the abstractor forums:  wait 30 minutes before responding or tell the client that you'll call back in an hour.  This will give you time to check out their reputation for payment.  If they look bad, charge more and have them pay 50% up front, or refuse the job.  Really.  Are you so desperate that you want to work knowingly without pay coming?  

D.  Don't get in the middle of crappy vendor agreements;  charge your rates for your professional services, not somebody's "vendor" rate.  Remember, the only vendor search you will get is into old microfilm, microfiche, and books prior to 1985, because they can't get title cheaply online.  Why work hours for a $40 set rater with copies included when the deed is in 1932?

 E.  Have them give you a retainer worth a few searches that you can put on deposit in case of their payment default.  They are businesses with money, and your fee should not be contingent upon any "close of escrow" event;  they can pay you.  The homeowners and buyers are NOT your client;  they are theirs.  Your client is the firm that contacted you for a search.

 

 

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Re: Guaranteed Payment System - John Campbell/CA
2/6/2012 8:16:07 PM (4559 views)
Re: Guaranteed Payment System - Scott Perry/PA
2/8/2012 9:25:08 AM (4313 views)
Re: Guaranteed Payment System - Robert Franco/OH
2/8/2012 10:34:24 AM (4318 views)

Update on New Millenium Title - Leigh Attridge/MA
7/27/2011 8:50:37 AM (3693 views)
Re: Update on New Millenium Title - steve-o title/TX
8/2/2011 4:03:20 PM (5288 views)
Re: Update on New Millenium Title - Stephenie Page/RI
9/7/2011 7:48:20 PM (4929 views)

Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
7/26/2011 8:48:33 AM (3943 views)
Re: Day Late & A Dollar Short - New Millenium Title - Stephen Williams/MO
8/1/2011 6:00:54 PM (5196 views)
Re: Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
8/2/2011 7:57:19 AM (5260 views)

Massachusetts single family home sales post worst June in two decades - Leigh Attridge/MA
7/26/2011 8:31:39 AM (3927 views)


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