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Software question - F P/VA
8/4/2011 7:48:24 AM (3328 views)
Re: Software question - Alix Ott/MI
8/8/2011 10:55:15 AM (6096 views)
Re: Software question - William Pattison /CA
8/8/2011 12:53:22 PM (5939 views)
Re: Software question - Bill Garrett/MS
8/8/2011 12:55:41 PM (5952 views)

Foreclosure in VA - michael rafferty/VA
8/3/2011 10:09:02 AM (3294 views)
Re: Foreclosure in VA - STEVE MEINECKE/TN
8/3/2011 11:30:52 AM (5944 views)
Re: Foreclosure in VA - James Hill/VA
8/6/2011 7:41:20 AM (5940 views)

Another Random Question - Brad Bradbury/PA
8/1/2011 8:39:51 PM (3641 views)
Re: Another Random Question - William Pattison /CA
8/2/2011 4:11:33 PM (6325 views)
Re: Another Random Question - Brad Bradbury/PA
8/2/2011 8:46:42 PM (6243 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 1:23:33 AM (6147 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 10:57:31 AM (6101 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 11:29:49 AM (6149 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 12:28:11 PM (5990 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 12:53:09 PM (6062 views)
Re: Another Random Question - Robert Franco/OH
8/4/2011 9:46:50 AM (6035 views)
Re: Another Random Question - Brad Bradbury/PA
8/4/2011 10:45:20 AM (5982 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 12:46:16 PM (6101 views)
Re: Another Random Question - Constance Foye/VA
8/23/2011 12:20:28 AM (5773 views)
Re: Another Random Question - Ron McPherson/IA
8/3/2011 10:52:32 AM (6016 views)
Re: Another Random Question - Sheila Sten/PA
8/4/2011 6:47:26 PM (6125 views)
Re: Another Random Question - Cheryl Hartzman/PA
8/8/2011 3:48:13 AM (5925 views)
Re: Another Random Question - William Pattison /CA
8/8/2011 1:06:22 PM (5885 views)
Re: Another Random Question - J. Newberry, Sr./WI
8/9/2011 12:42:59 PM (5870 views)

Random Question... - Branden Rodgers/OH
8/1/2011 4:29:33 PM (4724 views)
Re: Random Question... - James Powell/MI
8/2/2011 8:13:11 AM (6009 views)
Re: Random Question... - William Pattison /CA
8/2/2011 4:39:30 PM (5852 views)
Re: Random Question... - Bill Garrett/MS
8/8/2011 1:35:45 PM (5682 views)

This is not really about fishing..... - F P/VA
7/31/2011 7:45:20 PM (3592 views)
Two Words: Price Fixing - Scott Perry/PA
7/31/2011 9:32:49 PM (5934 views)
Re: This is not really about fishing..... - Kevin Ahern/CT
8/1/2011 8:19:17 AM (5992 views)
Re: This is not really about fishing..... - F P/VA
8/1/2011 10:50:30 AM (5730 views)




Paying for Title Insurance - Leigh Attridge/MA
7/31/2011 10:29:11 AM (4167 views)

Optional History Classes in Public Schools? - William Pattison /CA
7/29/2011 7:02:10 PM (5041 views)
Re: Optional History Classes in Public Schools? - George Booth/OH
8/2/2011 5:23:29 PM (5781 views)
Re: Optional History Classes in Public Schools? - Leigh Attridge/MA
8/3/2011 8:05:09 AM (5804 views)
Re: Optional History Classes in Public Schools? - William Pattison /CA
8/8/2011 12:49:31 PM (5628 views)

BOA Demolishing Homes - Leigh Attridge/MA
7/28/2011 6:42:24 PM (4599 views)
Re: BOA Demolishing Homes - William Pattison /CA
8/9/2011 2:41:51 PM (5669 views)

Software advice - Rebecca Cowart/MS
7/28/2011 3:49:41 PM (3482 views)
Re: Software advice - mason haas/NY
7/29/2011 11:23:41 AM (6141 views)
Re: Software advice - STEVE MEINECKE/TN
7/31/2011 1:32:27 PM (6080 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:53:54 AM (5906 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:52:42 AM (5807 views)
Re: Software advice - Michael Graves/FL
8/1/2011 9:30:41 AM (5839 views)
Re: Software advice - Bill Garrett/MS
8/1/2011 10:45:44 AM (5947 views)
Re: Software advice - Rebecca Cowart/MS
8/1/2011 8:02:48 PM (5948 views)

Guaranteed Payment System - Scott Aduddell/MO
7/27/2011 11:07:56 AM (3639 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 11:59:06 AM (6075 views)
Re: Guaranteed Payment System - Kym/NJ
7/27/2011 1:21:25 PM (5994 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 5:19:26 PM (6121 views)
Re: Guaranteed Payment System - Randolph/VT
7/27/2011 10:08:53 PM (6053 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
7/28/2011 3:27:05 PM (5941 views)
Re: Guaranteed Payment System - Scott Aduddell/MO
7/28/2011 8:38:00 PM (6038 views)
Re: Guaranteed Payment System - Patrick Scott/IL
7/28/2011 11:45:07 PM (6019 views)
Re: Guaranteed Payment System - Scott Aduddell
8/1/2011 4:45:24 PM (5930 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
8/1/2011 3:36:40 PM (5892 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/29/2011 10:43:01 AM (6112 views)
Re: Guaranteed Payment System - William Pattison /CA
8/1/2011 11:47:23 AM (5823 views)

   Some of this depends on the client base.  There are 3 primary sorts of clients that we have and we do deal with each a bit differently when it comes to pay:

1.  The "man off the street" client is the homeowner, lawyer, historical association or other individual seeking a full title chain (usually for a zoning permit, or building permit, or simple history on a home).  This client is a 1-timer whose good will can bring in future business by referral.  However, getting the client request in email with a clear, explicit written agreement to pay is the first rule of business and has ever failed to garner payment, so despite frequent offers by people to "pay up front", I never find this necessary with the Common Man.

2.  The regular corporate client who offers repeat business through ongoing contracts.  I no longer offer this as an option, as these aggregate firms take $250 from a homeowner, farm the project out to us for $100, and yet expect to get $250 worth of work.  It cheats the homeowner out of quality.  BUT, when we did do this, we always rewrote their contracts to offer our terms, usually to have the contract rejected.  The few that accepted and signed did so, and did not like the retainer on deposit requirement, late penalties, and added fees for copies that they wanted for free.  I guess that RTFD was lost on them.  lol

 3.  Corporate clients who normally use vendor agreements still approach us because nobody else can or will do the research, so they are forced to pay our set rates, instead of their $100 fees.  This is always uncomfortable & unpleasant involving whining and crying on their part.  We have them prepay the research cost, and offer them doc copies at-cost.  Since we can inspect, digitally photograph and otherwise abstract Official Records at zero-cost at the county offices, we have no overhead for this and so copies are optional, and they can get them from other resources cheaper, sometimes.

 Solutions:

A.  Watermark your report pages and records copies with copyright and address.

B.  Get everything in writing by email including agreement to pay.  Get the client's name, address, email, phone, fax and contact agent name in the same email chain and include the email history as an Exhibit / addendum to your report.

C.  Check the abstractor forums:  wait 30 minutes before responding or tell the client that you'll call back in an hour.  This will give you time to check out their reputation for payment.  If they look bad, charge more and have them pay 50% up front, or refuse the job.  Really.  Are you so desperate that you want to work knowingly without pay coming?  

D.  Don't get in the middle of crappy vendor agreements;  charge your rates for your professional services, not somebody's "vendor" rate.  Remember, the only vendor search you will get is into old microfilm, microfiche, and books prior to 1985, because they can't get title cheaply online.  Why work hours for a $40 set rater with copies included when the deed is in 1932?

 E.  Have them give you a retainer worth a few searches that you can put on deposit in case of their payment default.  They are businesses with money, and your fee should not be contingent upon any "close of escrow" event;  they can pay you.  The homeowners and buyers are NOT your client;  they are theirs.  Your client is the firm that contacted you for a search.

 

 

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Re: Guaranteed Payment System - John Campbell/CA
2/6/2012 8:16:07 PM (4885 views)
Re: Guaranteed Payment System - Scott Perry/PA
2/8/2012 9:25:08 AM (4637 views)
Re: Guaranteed Payment System - Robert Franco/OH
2/8/2012 10:34:24 AM (4628 views)

Update on New Millenium Title - Leigh Attridge/MA
7/27/2011 8:50:37 AM (3818 views)
Re: Update on New Millenium Title - steve-o title/TX
8/2/2011 4:03:20 PM (5706 views)
Re: Update on New Millenium Title - Stephenie Page/RI
9/7/2011 7:48:20 PM (5266 views)

Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
7/26/2011 8:48:33 AM (4027 views)
Re: Day Late & A Dollar Short - New Millenium Title - Stephen Williams/MO
8/1/2011 6:00:54 PM (5533 views)
Re: Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
8/2/2011 7:57:19 AM (5616 views)

Massachusetts single family home sales post worst June in two decades - Leigh Attridge/MA
7/26/2011 8:31:39 AM (4018 views)

Nxt Generation Title Services - Theresa Ritz/WV
7/25/2011 2:51:21 PM (3511 views)
Re: Nxt Generation Title Services - Chris Meier/OH
7/31/2011 12:00:17 PM (5811 views)
Re: Nxt Generation Title Services - Theresa Ritz/WV
8/23/2011 2:15:56 PM (5133 views)

American Abstract - Jason Knowles/AL
7/25/2011 1:07:22 PM (4268 views)
Re: American Abstract - rod hefner/KS
7/25/2011 2:03:21 PM (5812 views)
Re: American Abstract - William Pattison /CA
7/25/2011 2:36:22 PM (5754 views)
Re: American Abstract - Suzi Wallace/CA
7/25/2011 6:36:22 PM (5735 views)
Re: American Abstract - Ron McPherson/IA
7/25/2011 8:13:41 PM (5712 views)
Different Firms; similar names verified - William Pattison /CA
8/1/2011 11:51:30 AM (5463 views)


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