I was thinking along the same lines as you, Wendi, but the Fair Debt Collection Practices Act (15 U.S.C. § 1692, et seq.) only applies to consumers, which the statute defines as "any natural person obligated or allegedly obligated to pay any debt". I'm no lawyer, but I didn't see anything in the statute dealing with business-to-business collections. Individual states may have regulations that govern such communications, so your advice to Rob to be careful is wise, nonetheless.
Regards,
Scott Perry
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