I just wanted to rant a little. I called a company the other day for the 10th time concerning overdue orders. Some from May and June. She starts out all nice, as if I haven't left her messages and faxed and refaxed and refaxed the invoices again; she asks me how I'm doing, as if nothing would be wrong. I told her I'm not doing well, considering I was told two weeks back that my check was going to be expedited, when I held one of their orders as ransom. Well she acted as if she had never gotten the invoices, when I know VM had given the refaxes to her.
 
Now, the next part of the conversation I want some feedback on. But before I finish, I want to say that the only thing that seems to bother clients is the possibility of having their names posted somewhere; I didn't  state SOT though. Judgements don't seem to scare them.

So to continue, I stated I would have to post their name and see if anyone else has had difficulty collecting from them. She didn't like this, she stated they pay their bills, she would send the check out and they wouldn't send us any more orders. Which was fine. I don't want clients I can't collect from, but what do they expect us to do? It isn't easy to file and follow through with a suit, unless maybe you're an attorney. Was I wrong by saying this. I realize some people frown on this and call it unethical. But, isn't it unethical to not pay the little guy? Should I have done something differently? Any feedback would be greatly appreciated. Thank you in advance.