Again you are missing the point. There is travel time back to the land records office...the price of gasoline...See Lisa Ramsey's post below. The unecessary trip creates problems with the daily schedule either causing late turn arounds with further dissatisfaction among other clients or the need to turn away business to accomodate the request to revisit a search. I have had clients that think nothing of asking me to travel fifty miles at no additional payment to recheck a search only because a client suspected that there may be a problem. When I rechecked the search it turned out that there was no problem. The client was shocked when I charged an additional fee. Needless to say our office no longer services the client.
Unlike other states, time is a marketable commodity in Connecticut because we have no unified county seats in which to search titles. we lose a lot of time on the road traveling between town halls. If the client is going to require additional and unnecessary work, they should be prepared to pay for it. I don't think that is a concept that is too difficult to understand.