While none of us should be surprised by this, it is interesting to see the figures in black and white.

We can blame any number of factors, the economy in general for sure, but we also need to place blame on the industry players themselves.  The new normal of shortcutting everything, off-shoring and instant commitment are among just a few things that this industry does to itself to diminish it worth and value.

http://insurancenewsnet.com/article.aspx?id=323883