I'm curious how other people would handle this. A customer sends you a package of recordings including a deed, two mortgages and the required transfer form. Everything is wrong - not one thing can be recorded. The deed has no legal, no "prepared by" and has no room for a recording stamp. The first mortgage has the wrong legal, blue ink and no "prepared by" name and the second mortgage has no legal, blue ink and no "prepared by". The worst of it is the transfer form - they used a photocopied form, not the required green and white form, and of the 70 or so questions that need to be answered - the ONLY thing they did right was the property address. So I call the customer and say we have 2 options: I can either send this back to you, have you fix it and send it back to me to get recorded, but that will take a while. Or, I can fix these and draft a new transfer form, so we can get these recorded tomorrow, but I have a fee for drafting transfer forms. Customer says, no, send it back to us so we can learn from our mistakes (they never do, though), but send a detailed list of everything we need to change. I'm tempted to just send them a copy of the statute for recording policies and let them figure it out. It would be easier and faster for me to fix stuff for them and charge the fee, but instead I have to do this and not charge? Does anyone else charge for this, or even go through the process of making a detailed list of every thing they need to change? That list will be 65 points alone from the transfer form!
I'm frustrated.
to post a reply:
login - or -
register