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[+] Banks Environmental Data - Brian/OH (4 replies)
10/16/2007 2:56:32 PM (2668 views)

[+] Attention: Candice Richter - Mark Russomanno/NJ (1 reply)
10/15/2007 7:43:01 PM (2513 views)

[+] And the Outsourcing Continues... - Jarrod Clabaugh/OH (4 replies)
10/15/2007 4:45:23 PM (2449 views)

[+] Accepting PayPal or Credit Card payments? - SHARON YAHRAES/ID (3 replies)
10/13/2007 4:47:22 PM (2362 views)

[+] more problems with Express Financial - marilyn snyder/FL (13 replies)
10/12/2007 3:44:58 PM (2563 views)


Real Title Services


[+] TITLE ABSTRACTS AND DOCUMENT SERVICES - PAM DESMARAIS/NC (15 replies)
10/12/2007 3:25:45 PM (2748 views)

[+] Eagle Abstract? - Ron McPherson/IA (6 replies)
10/12/2007 1:18:00 PM (2894 views)

webhosting - Ron McPherson/IA
10/12/2007 10:02:07 AM (1981 views)

[-] I did a bad thing ... - Dan Zook/NY (11 replies)
10/12/2007 9:30:00 AM (2824 views)

I have become part of the problem. 

In an effort to cleanse my conscience I confess my transgression here.  I received a call this week from a client who owes about a thousand dollars for about fifteen searches done about three months ago (about).  We have never received another request and I was close to handing the account over to collections.  The call was in response to an e-mail I sent.  I could tell by the lady’s tone of voice that she would pay – just not the amount billed.  She wanted to fight about our “unreasonable” fees.  I simply told her to just pay what she wanted.  After a moment of stunned silence she asked if I would like to go through the invoices one by one and I said no – I told her to just pay whatever she felt like. 

I have become the Radiohead of the abstract industry and I am ashamed. 

In my defense, I was able to roughly calculate the time and expense that would have been involved trying to get the client to pay what was owed – knowing as I did so that in the end the client was going to end up paying whatever the hell they wanted anyway.  It was wrong I know – I ask your forgiveness.

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I confess. Me, too ... - Bobbi Shorthouse, Notary Public/CT
10/12/2007 10:51:17 AM (2928 views)
Re: I did a bad thing ... - Kevin Ahern/CT
10/12/2007 1:11:08 PM (2901 views)
Re: I did a bad thing ... - Dan Zook/NY
10/12/2007 2:08:41 PM (2940 views)
Re: I did a bad thing ... - Cheryl O'Brien/VA
10/15/2007 9:39:58 AM (2352 views)
Re: I did a bad thing ... - Robert Franco/OH
10/15/2007 10:44:48 AM (2247 views)
Re: I did a bad thing ... - Jessica Talley/NJ
10/15/2007 3:06:18 PM (2098 views)
Re: I did a bad thing ... - Timothy Gatewood/TN
10/15/2007 5:09:25 PM (3717 views)
Re: I did a bad thing ... - Jessica Talley/NJ
10/15/2007 3:20:48 PM (2095 views)
Re: I did a bad thing ... - Dan Zook/NY
10/16/2007 8:57:46 AM (2024 views)
Re: I did a bad thing ... - Jessica Talley/NJ
10/16/2007 7:55:25 PM (2277 views)
Re: I did a bad thing ... - Scott Aduddell/MO
10/18/2007 10:37:01 AM (2118 views)

[+] PENNSYLVANIA Do Not Use Mezzo Settlement Services - Harrold Pennywad/PA (2 replies)
10/11/2007 4:14:18 PM (6119 views)

[+] Securitec Screening Solutions, Inc. - Donna McDonough/MA (2 replies)
10/11/2007 1:59:43 PM (2897 views)

[+] A Warning Regarding Libel... - Robert Franco/OH (7 replies)
10/10/2007 2:43:46 PM (2849 views)

[+] INFINITY ??? - KS/IN (2 replies)
10/9/2007 7:51:27 PM (9319 views)

[+] Lapsed Legacies... - Wendi See/SC (3 replies)
10/9/2007 4:13:50 PM (3777 views)

[+] Home Connects - info anyone? - Jill Kissell/IA (7 replies)
10/9/2007 3:50:02 PM (2789 views)


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