I'm quite sure Ms. Schoenerman would NOT wait 70+ days for her
paycheck. This is an email I received in response to my post 11/9/07
(Msg #220392) that I sent via their "contact us" link on their web site.
Hello Rebecca,
How
are you? We have received your web comments below. It is important that
we clarify for you our company policies and procedures since below it
appears it's been very much misinterpreted, therefore making your
comments across the internet misleading, incorrect, and posing our
corporation in a negative light. Our standard payment procedure is as
follows and can also be located on our website at the following link :
http://www.imortgageservices.com/vendor_overview.aspx Payment
At
the end of each month, iMS compiles the work that was completed by each
of our vendor partners during the month to calculate a monthly payment.
Then one check is generated for each vendor partner in payment of their
entire month's work. The work is compiled by the date all work required
for the assignment was completed. These checks are cut the 15th of the
following month. So on average, vendor partner payments are mailed
30-45 days post the 15th of the following month all work required was
completed. iMS does not require that you submit invoices and will
provide a statement detailing all orders paid with your monthly
statement.
To further clarify, based on the closing that you
completed on order number 270879286-90. An order is finalized and
complete when the funds disburse. Since the loan disbursed in September
which is out of our control and since it is required that a borrower
have 3 days to rescind, unfortunately that did push you into the next
billing cycle. Therefore, we then take all of your orders completed in
the month of September to calculate a monthly payment. One check was
generated on October 15th along with all of the other vendors we've cut
checks for payment that month. From that point payments are mailed
30-45 days post October 15th. Your check was mailed this past Friday
which is well within our payment procedure and 20 days ahead of the
30-45 day post Oct 15th deadline.
At this time we have
deactivated your account because you have chosen to misrepresent our
organization online. iMortgage Services has an impeccable reputation
which has been upheld through our services and partnerships for over 7+
years. Your efforts to sabotage our name without proper understanding
and the misuse and misrepresentation of trade, business, and
confidential information is in violation of the vendor partner and
confidentiality agreement that you signed and submitted on 9/4/07.
Thank you for your time.
Lori Schoeneman
Section Manager
Vendor Relations Department
Phone: 412-220-7330
Fax: 412-220-7368
Toll Free Phone: 888-575-8555 Extension 174
Toll Free Fax: 888-575-8825
How
is my service? Please contact my manager, Michelle Boris at
1-888-575-8555 x 140 or via email mboris@imortgageservices.com to
submit your suggestions, comments, and feedback.
_____________________________________________________________________________
The following comments have been posted on every notary forum I could find. IMortgage, you should be ashamed of yourself!
IMortgage
- what a joke. Just say NO! I accepted an assignment from IMortgage for
a closing on August 31. Per company policy I was to be paid on the 15th
of the following month. When I contacted IMortgage towards the end of
September I was told that because the file did not fund until September
my check would be cut on October 15th. I called IMortgage last week to
inquire about my payment and was told "oh, we cut the checks on the
15th of every month but they don't get sent out on the 15th. After your
check is cut, it could be another 30-45 days before it is mailed."
WHAT? So hear I am still waiting for a payment from a title company I
did a closing for 70 days ago. It must be nice to use other peoples
money to fund your business. I've just about had it with slimy
Pittsburgh, PA title companies. Did EFS start a new trend up there?
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