It began with my invoices being paid, minus the copy cost. Then it became, invoices being paid, minus the pendings, which kept adding up and leaving old invoices open....hard to keep track of. Soon, the definiton of a current owner changed right before my eyes.....previous owner's aquisition deed now needed regardless of how far back, oh and forget the extra cost to me in copy and usually gas because they are older than dirt. Then they started to send email requests with no order attached for updates. No order, no pay. NOW, they have begun putting on my invoice a little note "not received in time" next to orders they don't want to pay for.  Who's time? I calculated the time span they gave me to complete the order I am speaking about and it was 5 business hours, and the search had to be taken back to 1965 to get previous owner's aquistion deed. Now, last friday they sent over an order midday, end of day, and had the due date on it as the 11th. Huh? Isn't that the day it was assigned??? Lovely no? Further inspection of said order proved more impossibilities, they wanted a full copy of the PMM and discharge (if one)...well crap! That county is a 1.00 a page for me. I have politely declined to turn in this order and any future orders like this to them. Catch 22....I just lost my biggest client. The one which allowed me to pay my employees, cover my E&O, and quite possibly make my mortgage payment. What now? I don't know....but at least I am not feeling the boots scrape my back. Maybe I'll even get some stress hormones to chill out after the financial adjustment. Everyone, be careful.....get your order in same day, or don't bother shelling out the copy cost. You may not get it back!