We had to put them on credit hold, but they responded back very quickly and so far have done precisely what they said they would do. Anyone who's having issues with them should keep trying. I believe that Financial Dimensions will pull out of this. they must have had a big client stiff them (been there/done that), but they still seem to have plenty of work.
Be professional. Be firm. Keep trying. They've owed us a lot of money and are about 75% caught up.
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