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Stern's firm is DONE! - CHARLENE  PERRY/MD
3/7/2011 8:37:37 PM (4989 views)
Re: Stern's firm is DONE! - Leigh Attridge/MA
3/8/2011 8:36:54 AM (2845 views)
Re: Stern's firm is DONE! - George Booth/OH
3/8/2011 10:35:13 AM (2850 views)
Re: Stern's firm is DONE! - Leigh Attridge/MA
3/8/2011 11:59:34 AM (2836 views)
Re: Stern's firm is DONE! - Robert Franco/OH
3/8/2011 12:10:09 PM (2860 views)
Re: Stern's firm is DONE! - CHARLENE  PERRY/MD
3/8/2011 2:54:03 PM (2947 views)
Re: Stern's firm is DONE! - Jessica Talley/FL
3/8/2011 4:28:58 PM (2970 views)
Re: Stern's firm is DONE! - George Booth/OH
3/9/2011 7:49:11 AM (2740 views)
Re: Stern's firm is DONE! - Leigh Attridge/MA
3/9/2011 9:47:29 AM (2882 views)
Re: Stern's firm is DONE! - Kevin Ahern/CT
3/9/2011 10:54:38 AM (2908 views)
Re: Stern's firm is DONE! - Jessica Talley/FL
3/9/2011 11:41:43 AM (2950 views)
Re: Stern's firm is DONE! - George Booth/OH
3/10/2011 10:45:43 AM (2668 views)
Re: Stern's firm is DONE! - George Booth/OH
3/10/2011 10:41:28 AM (2695 views)
Re: Stern's firm is DONE! - Robert Franco/OH
3/10/2011 11:52:29 AM (2652 views)
Re: Stern's firm is DONE! - Leigh Attridge/MA
3/10/2011 8:40:01 PM (2819 views)
Re: Stern's firm is DONE! - George Booth/OH
3/11/2011 11:29:28 AM (2660 views)
Re: Stern's firm is DONE! - Robert Franco/OH
3/11/2011 12:52:11 PM (2735 views)
Re: Stern's firm is DONE! - George Booth/OH
3/12/2011 9:33:30 AM (2639 views)
Re: Stern's firm is DONE! - Robert Franco/OH
3/9/2011 1:08:19 PM (2817 views)
Re: Stern's firm is DONE! - George Booth/OH
3/10/2011 10:42:28 AM (2748 views)
Re: Stern's firm is DONE! - Jennifer ONeal/FL
3/11/2011 12:57:46 PM (2826 views)
Re: Stern's firm is DONE! - Barbara /FL
3/14/2011 11:57:02 AM (2680 views)

Genesis Servicing Corporation - Kristi Lee/NE
3/7/2011 1:26:28 PM (4020 views)
Re: Genesis Servicing Corporation - Nils Nelson/ME
3/7/2011 2:54:02 PM (2905 views)
Re: Genesis Servicing Corporation - Kristi Lee/NE
3/7/2011 4:55:18 PM (3003 views)
Re: Genesis Servicing Corporation - Nils Nelson/ME
3/7/2011 5:54:21 PM (2926 views)
Re: Genesis Servicing Corporation - Kristi Lee/NE
3/7/2011 6:15:23 PM (2903 views)
Re: Genesis Servicing Corporation - Abstractor/MI
3/24/2011 10:54:56 AM (2701 views)

Cleveland Title Association March Meeting - Robert Franco/OH
3/7/2011 10:16:42 AM (2730 views)

Promised Relief Many Deeper in Debt - Leigh Attridge/MA
3/7/2011 8:09:35 AM (3711 views)

Comment on "Scott County, Missouri Begins E-Recording, Several Indiana Counties to Offer Service Soon" - Source of Title/OH
3/7/2011 7:59:24 AM (2709 views)
More Jobs Lost? - Miriam Shoaff-Rolles/IN
3/7/2011 7:59:24 AM (5124 views)
Re: More Jobs Lost? - Kevin Ahern/CT
3/7/2011 11:21:38 AM (5134 views)
Not Viable in CA; very costly - William Pattison /CA
3/7/2011 7:10:12 PM (5188 views)


Real Title Services


End of the 30 year mortgage? - Leigh Attridge/MA
3/6/2011 1:45:46 PM (3945 views)

Taos Land Grant Issues - Joyce/CO
3/4/2011 12:32:31 PM (8192 views)
Re: Taos Land Grant Issues Part 2 - Joyce/CO
3/4/2011 12:37:56 PM (3454 views)
Re: Taos Land Grant Issues Part 3 - Joyce/CO
3/24/2011 3:01:01 PM (5290 views)

HSBC SUSPENDS FORECLOSURES NATIONWIDE - CHARLENE  PERRY/MD
3/3/2011 12:32:40 PM (4278 views)

Comment on "Another County Recorder Seeks Back Fees from MERS" - Source of Title/OH
3/3/2011 11:06:23 AM (2921 views)
These suits are interesting, but... - Robert Franco/OH
3/3/2011 11:06:23 AM (5433 views)
Re: These suits are interesting, but... - CHARLENE  PERRY/MD
3/3/2011 12:33:45 PM (5370 views)
Re: These suits are interesting, but... - Robert Franco/OH
3/3/2011 1:50:01 PM (5424 views)
I'm sure you are right... - Slade Smith/OH
3/3/2011 2:34:18 PM (5399 views)
Re: I'm sure you are right... - J. H./OH
3/9/2011 9:35:22 PM (5269 views)
Re: Comment on "Another County Recorder Seeks Back Fees from MERS" - CHARLENE  PERRY/MD
3/3/2011 11:58:45 AM (5437 views)
Comment - Robert Hinson/SC
3/7/2011 9:30:40 AM (5188 views)
Re: Comment on "Another County Recorder Seeks Back Fees from MERS" - Clanci Nelson/OH
3/7/2011 12:30:55 PM (5172 views)
Recorder Seeks Back Fees - Matthew Sharpe/OH
3/7/2011 3:09:35 PM (5126 views)
Voluntary Recording System - William Pattison /CA
3/14/2011 12:29:29 PM (5046 views)

Just read this a moment ago. Virginia Bill allows signing of Electronic Notaries - CHARLENE  PERRY/MD
3/1/2011 4:09:13 PM (5544 views)
Personal appearance = webcam view - Bobbi Shorthouse, Notary Public/CT
3/2/2011 8:48:29 AM (3303 views)
Re: Personal appearance = webcam view - CHARLENE  PERRY/MD
3/2/2011 11:28:47 AM (2761 views)
Re: Just read this a moment ago. Virginia Bill allows signing of Electronic Notaries - Chrissey Ladd/NJ
3/7/2011 9:34:56 AM (2726 views)
Re: Just read this a moment ago. Virginia Bill allows signing of Electronic Notaries - Linda Hubbell/FL
3/7/2011 10:12:02 AM (2654 views)

What happens when you sue the b&#%@#$s - Alix Ott/MI
2/28/2011 3:01:34 PM (3277 views)
Re: What happens when you sue the b&#%@#$s - Kevin Ahern/CT
2/28/2011 4:14:21 PM (2884 views)
Re: What happens when you sue the b&#%@#$s - Alix Ott/MI
2/28/2011 4:18:14 PM (2957 views)
Re: What happens when you sue the b&#%@#$s - Donna McCullough/SC
2/28/2011 6:20:56 PM (2827 views)
Re: What happens when you sue the b&#%@#$s - Jessica Talley/NJ
2/28/2011 6:34:16 PM (2889 views)
Re: What happens when you sue the b&#%@#$s - Alix Ott/MI
3/2/2011 10:51:55 AM (2865 views)
Re: What happens when you sue the b&#%@#$s - Jason Knowles/AL
3/1/2011 2:08:53 PM (2867 views)
Re: What happens when you sue the b&#%@#$s - Janis Talbot/SC
3/7/2011 8:25:29 AM (2765 views)
Re: What happens when you sue the b&#%@#$s - Linda Hubbell/FL
3/7/2011 10:15:11 AM (2735 views)
Re: What happens when you sue the b&#%@#$s - George Booth/OH
3/8/2011 10:40:09 AM (2599 views)
Re: What happens when you sue the b&#%@#$s - Kevin Ahern/CT
3/8/2011 12:57:07 PM (2634 views)

Say no to OUTSOURCING... - Justin/FL
2/28/2011 11:09:16 AM (3416 views)
Re: Say no to OUTSOURCING... - William Pattison /CA
2/28/2011 12:19:43 PM (2862 views)
Re: Say no to OUTSOURCING... - Garret  Fitzgerald/VA
2/28/2011 12:31:30 PM (2751 views)
Re: Say no to OUTSOURCING... - CHARLENE  PERRY/MD
2/28/2011 1:17:38 PM (2688 views)
Re: Say no to OUTSOURCING... - Alix Ott/MI
2/28/2011 2:42:14 PM (2668 views)
Re: Say no to OUTSOURCING... - Leigh Attridge/MA
2/28/2011 3:00:33 PM (2788 views)
Re: Say no to OUTSOURCING... - Alix Ott/MI
2/28/2011 3:42:17 PM (2679 views)
Re: Say no to OUTSOURCING... - Angela Johnson/NC
2/28/2011 4:05:28 PM (2813 views)
Re: Say no to OUTSOURCING... - Justin/TN
2/28/2011 6:24:36 PM (2756 views)
Re: Say no to OUTSOURCING... - Kevin Ahern/CT
3/1/2011 2:11:30 AM (2697 views)
What We CAN DO... - William Pattison /CA
3/7/2011 7:19:02 PM (2719 views)
Re: Say no to OUTSOURCING... - James Wright/FL
3/10/2011 2:42:58 PM (2559 views)
Re: Say no to OUTSOURCING... - Nils Nelson/ME
3/10/2011 7:14:49 PM (2589 views)
Inaccurate but Fast Reports are NOT Competition - William Pattison /CA
3/14/2011 12:44:20 PM (2548 views)

What 520K will buy in New York city - Leigh Attridge/MA
2/28/2011 6:58:31 AM (4235 views)
Re: What 520K will buy in New York city - Jessica Talley/NJ
2/28/2011 11:08:56 AM (2581 views)
Re: What 520K will buy in New York city - Kevin Ahern/CT
2/28/2011 3:56:12 PM (2448 views)
Re: What 520K will buy in New York city - Jessica Talley/NJ
2/28/2011 6:42:28 PM (2508 views)

More on Angelo Mozilo et als - Leigh Attridge/MA
2/26/2011 12:50:23 PM (3949 views)

Cheaper and cheaper - Amy Jensen/OR
2/25/2011 6:22:45 PM (3291 views)
Re: Cheaper and cheaper - Paula Reynolds/FL
2/25/2011 7:53:34 PM (2996 views)
Re: Cheaper and cheaper - Alix Ott/MI
2/28/2011 7:50:21 AM (2834 views)

As was so well (and I'm sadly not quoting correctly) said in "Wargames" (the movie), "the only winning move is not to play the game." 

You cannot win this game.  There is no way you can beat the Indians who will do a search for 25 cents (and I'm not exagerating.)  I have two good Indian clients who pay their bills and try very hard to communicate effectively.  It's clear that they need us because there are few places you can safely run title on line in Michigan.  But we cannot compete with them re price in many instances.

So we don't.  We don't focus on price: we focus on VALUE and our income has changed little (except thanks to deadbeat clients) since we opened our doors.  We have lost customers; we have gained customers; we have gained customers we've lost and come back to us.  Our prices are unchanged (which, in itself isn't necessary good -- but at least it's not bad!) 

I've been reading this forum for a long, long time and it seems to me that it is the female abstractors who are too quick to lower prices.  Perhaps it is a misconception on my part.  Being female, in an industry that seems dominated by women (albeit only slightly), I may just be more sensitive to that perception.  You need to find out what you can do to get and keep clients without lowering your prices.  It seems that the women don't value their work like they should.  WHAT YOU DO TAKES TALENT AND EXPERIENCE.  Don't sell it short.

Offer more for the same price.  Quicker turn times.  The ability to get an order in hand immediately if they send it to you.  (Get a smart phone if you don't have one already and have your mail pop up there.)  type up reports or use detailed or easy-to-read forms.  You'll be amazed at how effective you can be.  It's true not every client will bite -- some just HAVE to have low prices and don't care about quality -- but lowering your prices to keep those clients will only hurt you in the end.

I recommend the book "The 4-Hour Workweek" for everyone.  Read it.  Read the philosophy.  It will help you see opportunity everywhere.  It will give you ideas on how to make your own business more effective with more money/less time spent.

Alix

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Re: Cheaper and cheaper - WAYNE QUICK/NC
2/28/2011 8:48:55 AM (2785 views)
Re: Cheaper and cheaper - Nils Nelson/ME
2/28/2011 9:05:26 AM (2739 views)
Re: Cheaper and cheaper - Paula Reynolds/FL
3/1/2011 8:31:47 PM (2824 views)
Re: Cheaper and cheaper - Amy /OR
3/3/2011 3:31:14 PM (2650 views)
Every state is different - Amy Jensen/OR
3/3/2011 3:36:34 PM (2680 views)
Re: Every state is different - Paula Reynolds/FL
3/14/2011 1:18:41 PM (2474 views)
Re: Cheaper and cheaper - WAYNE QUICK/NC
3/7/2011 8:26:06 AM (2635 views)
Re: Cheaper and cheaper - Teri Carro/FL
3/7/2011 9:21:26 AM (2558 views)
Re: Cheaper and cheaper - Paula Reynolds/FL
3/14/2011 1:24:50 PM (2491 views)
Re: Cheaper and cheaper - Leigh Attridge/MA
2/28/2011 9:44:31 AM (2699 views)
Re: Cheaper and cheaper - Bill Garrett/MS
2/28/2011 11:28:17 AM (2743 views)
Re: Cheaper and cheaper - Garret  Fitzgerald/VA
2/28/2011 12:10:11 PM (2634 views)
Thanks - Amy Jensen/OR
2/28/2011 7:10:17 PM (2646 views)
Re: Cheaper and cheaper - H/GA
3/15/2011 1:50:54 AM (2551 views)


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