This company has been posted on here before, of course I should have heeded the warnings..
We've done work for them for a while without much issue..then they implement this new online system that is so complicated and redundant. After several training sessions with a guy who basically just wants to brag about how "awesome" this system is comes to an end...we're still confused.
Long story short, as previous posts stated; we receive a check for about 1/3 of the search fee. After sending the check back marked "unacceptable" I get an email stating that we didn't fill their forms out correctly and that's why the decrease happened. It appears to me no matter how you fill them out, they will be wrong. Even after agreeing to what they want, we get a kick back that it's now wrong. The funny thing was, no complaint on the insane amount of research they want, that was all correct.
Stay clear of this company unless you want to do work for less than half and deal with arrogance beyond belief.
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