They are not internal because they come addressed to me saying the intent is to let us know how we are doing, with the message very clear that future orders can be affected based on the rating. I do take it with a grain of salt knowing I do the best job possible, but at least hope they will respond when asked. So far there has been no respone or recourse, but I wrote again copying other management. If the intent is indeed for them to be useful there should be a response. If it is is as you suggest, the no response will tell. Good day to all.
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