Hi Sam.  Just now seeing your reply and am actually quite confused as you had personally emailed our office (using your sam@netix360.com email address and cc-ing sunny@tierratitleusa.com and sam@tierratitleusa.com [which is you]) on 3/10/16 @1:45pm EDT stating:  

"Dear All,

We are migrating to become a new entity as “TIERRA TITLE USA”, hence we would be placing the orders through our new email id’s

sunny@tierratitleusa.com and sam@tierratitleusa.com

NOTE: Payment for the old completed orders would be taken care from Netix360 Titles USA and payments for the current new orders will be paid from TIERRA TITLE USA respectively.

Thank you.

 We haven't received any notification from you stating any misuse or miscommunication by the new company name in which you are still carbon-copied on the emails.  I was giving you a positive review.   I'm not sure what is going on.  Am I missing something?