Eclipse has a almost $4000.  owed to us, on orders that stretch all the way back to May of this year.  In September I faxed them a letter addressing two issues: one, the conduct of an as yet unidentified Eclipse employee (rude, demanding) and two, their almost non-existent payment record for 2013.  I have faxed and sent certified mail to their address three times in the last three months, with only one notable response.  This occurred on September 4, ONE DAY after faxing the first request for payment, when I informed them All Around Abstract was suspending any further work for Eclipse until they made significant progress in catching up.  Cindy Cameron emailed us (yes, I saved the email) stating that in paying us she (Cindy) should be "back on track" by September 15th and will get caught up "asap." 

Within a week we received a check covering approximately 10% of what they owed us.  Since then, despite the above stated attempts at engaging them to be accountable, also including numerous phone calls (Cindy Cameron out of the office for two weeks for birth of a grandchild, or something to that extent, Cindy left the office, Cindy not at her desk, etc), we have yet to receive any phone call, fax, letter or email from them. 

One would think that ignoring a debt like this (when the abstractor that is owed for services KEEPS RECORDS) is akin to inviting legal action, not to mention ruining your business reputation.

By saying that I allowed them to build up all this debt, so I've created my own problem is, well, my problem.  Hard lesson learned,  That doesn't excuse Wayne Shutt from his own accountability