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[+] express financial services case #07-27374 - marilyn snyder/FL (5 replies)
12/7/2007 5:25:16 PM (2886 views)

[+] Can you afford not to go? - Jay Duncan/MO (12 replies)
12/7/2007 2:00:48 PM (2782 views)

[+] Nationwide Title Clearing $$ - Rob  Robinson/PA (6 replies)
12/6/2007 5:11:46 PM (4067 views)

[+] Make a Difference in the Industry? - Jeanine Johnson/FL (12 replies)
12/6/2007 11:33:13 AM (2645 views)

[+] Christmas prayers - Kurt deVries/FL (2 replies)
12/6/2007 10:22:33 AM (2666 views)


Real Title Services


[+] US Title Solutions - JOSEPH MARTINEZ/NM (4 replies)
12/5/2007 6:12:41 PM (3023 views)

[+] Different Christmas Story - Kurt deVries/FL (3 replies)
12/5/2007 11:07:54 AM (2515 views)

[+] Abstractor Software - Norean Cashwell/GA (6 replies)
12/4/2007 4:23:18 PM (2852 views)

[+] Christmas for the Soldiers - Kurt deVries/FL (16 replies)
12/4/2007 11:09:56 AM (2518 views)

[+] Cheapest way not best way - Ron McPherson/IA (2 replies)
12/4/2007 11:06:58 AM (2644 views)

[+] Eclipse Real Estate Services - Kenneth Signor/SC (6 replies)
12/3/2007 5:54:15 AM (2927 views)

[+] ...as seen on a shirt - Jay Duncan/MO (4 replies)
11/30/2007 5:20:30 PM (2825 views)

[-] Ordered by mistake - David Bloys/TX (52 replies)
11/30/2007 2:34:23 PM (2917 views)
Re: Ordered by mistake - Jay Duncan/MO
11/30/2007 2:48:09 PM (2877 views)
Re: Ordered by mistake - Michelle White/IL
11/30/2007 3:11:19 PM (2755 views)
Re: Ordered by mistake - David Bloys/TX
11/30/2007 7:26:06 PM (2752 views)
Re: Ordered by mistake - george Hubka/MI
12/1/2007 3:39:58 PM (2678 views)
Re: Ordered by mistake - J.T. Shoemaker/NY
11/30/2007 9:22:36 PM (2720 views)
Re: Ordered by mistake - David Bloys/TX
12/1/2007 12:48:53 AM (2766 views)
Re: Ordered by mistake - Natasha/MD
12/3/2007 11:56:04 AM (2569 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 12:49:26 PM (2605 views)
Re: Ordered by mistake - Natasha/MD
12/3/2007 2:29:01 PM (2615 views)
Re: Ordered by mistake - David Bloys/TX
12/3/2007 2:49:55 PM (2560 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 3:28:08 PM (2797 views)
Re: Ordered by mistake - Ron McPherson/IA
12/1/2007 1:12:52 AM (2615 views)
Re: Ordered by mistake - David Bloys/TX
12/1/2007 9:15:53 AM (2618 views)
Re: Ordered by mistake - Kevin Ahern/CT
12/1/2007 9:56:25 AM (2593 views)
Re: Ordered by mistake - Scott Perry/PA
12/1/2007 10:34:33 AM (2574 views)
Re: Ordered by mistake - Douglas Gallant/OH
12/1/2007 1:36:07 PM (2554 views)
Re: Ordered by mistake - george Hubka/MI
12/1/2007 3:51:49 PM (2616 views)
Re: Ordered by mistake - David Bloys/TX
12/1/2007 7:35:04 PM (2596 views)
Re: Ordered by mistake - Ron McPherson/IA
12/1/2007 10:28:47 PM (2559 views)
Re: Ordered by mistake - Scott Perry/PA
12/2/2007 12:01:27 AM (2549 views)
Re: Ordered by mistake - J.T. Shoemaker/NY
12/2/2007 1:59:45 PM (2613 views)
David,

I did not misunderstand your original post.  My only concern other than traveling so far for a search was not taking into consideration the name listed on the search......that is, not being your company's.  That should have at least triggered an inquiry.

We are not abstractors at Statewide Settlement, Inc.  That said, we do not throw caution to the wind prior to submitting an order to our abstractors.  We never assume that the order is correct.  We certainly do not contact our client to verify every order placed with us, but we do look at the address, county, etc.  That said, you can bet if another title company was listed on said order, we would have picked up the phone, especially before we drove 110 miles one way.  To expound on incorrect counties, etc., if we send an order to Bill in Smith County and he comes back with a no find because it should have gone to Sally in Jones County, we HAVE to pay Bill a "no find fee".  That is our policy.  Then Sally gets the actual search fee.  Checking that county prior to sending it out would have saved us at least a $20.00 no find fee.  In your case, checking a questionable search prior to hitting the road would have saved you time, money and overall stress.

On that note, driving 220 miles for $120.00 may very well work for your office, however, I would consider putting my efforts locally while "subbing" out the order and splitting the revenue.  $60.00 for sending a fax versus time, money and gas spent for another $60.00 is simple diversification.  Seems like too much waste to me.  But hey, what do I know, again, I am not an abstractor.  That said, it is not a clients job to provide quality control for their agents.  It works vice versa.  Accountability for service provided falls in the hands of the abstractor, not the client.  Just my opinion of course.  Best of luck...JT

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Re: Ordered by mistake - David Bloys/TX
12/2/2007 6:01:32 PM (2622 views)
Re: Ordered by mistake - george Hubka/MI
12/2/2007 6:15:24 PM (2531 views)
Re: Ordered by mistake - J.T. Shoemaker/NY
12/2/2007 8:34:39 PM (2504 views)
Re: Ordered by mistake - David Bloys/TX
12/2/2007 10:21:44 PM (2371 views)
Re: Ordered by mistake - Scott Perry/PA
12/2/2007 10:34:03 PM (2553 views)
Re: Ordered by mistake - Robert Franco/OH
12/2/2007 11:11:03 PM (2468 views)
Re: Ordered by mistake - martha campbell/VA
12/3/2007 7:28:24 AM (2520 views)
Re: Ordered by mistake - Jean Allen/NC
12/3/2007 8:44:15 AM (2549 views)
Re: Ordered by mistake - Kevin Ahern/CT
12/3/2007 11:19:42 AM (2468 views)
Re: Ordered by mistake - Jessica Talley/NJ
12/3/2007 1:04:46 PM (2438 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 1:25:00 PM (2438 views)
Re: Ordered by mistake - Jessica Talley/NJ
12/3/2007 6:56:02 PM (2560 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 9:04:45 PM (2796 views)
Re: Ordered by mistake - Jean Allen/NC
12/3/2007 2:43:55 PM (2398 views)
Re: Ordered by mistake - David Bloys/TX
12/3/2007 2:57:33 PM (2397 views)
Re: Ordered by mistake - Michael Quinn/NY
12/3/2007 11:12:33 AM (2468 views)
Re: Ordered by mistake - David Bloys/TX
12/3/2007 11:56:14 AM (2362 views)
Re: Ordered by mistake - James Powell/MI
12/3/2007 2:33:26 PM (2404 views)
Re: Ordered by mistake - David Bloys/TX
12/3/2007 3:03:44 PM (2571 views)
Re: Ordered by mistake - ks/IN
12/3/2007 3:42:47 PM (2488 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 3:48:53 PM (2370 views)
Re: Ordered by mistake - ks/IN
12/3/2007 4:30:20 PM (2673 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 5:08:35 PM (2528 views)
Re: Ordered by mistake - Kevin Ahern/CT
12/4/2007 10:22:09 AM (2747 views)
Re: Ordered by mistake - Rob  Robinson/PA
12/4/2007 10:53:32 AM (2550 views)
Re: Ordered by mistake - Ron McPherson/IA
12/4/2007 11:13:25 AM (2415 views)
Re: Ordered by mistake - David Bloys/TX
12/4/2007 10:28:59 PM (2234 views)
Re: Ordered by mistake - Robert Franco/OH
12/4/2007 11:45:35 PM (2253 views)
Re: Ordered by mistake - David Bloys/TX
12/5/2007 8:02:29 AM (2394 views)
Re: Ordered by mistake - Jean Allen/NC
12/5/2007 8:14:17 AM (2351 views)
Re: Ordered by mistake - Cheryl O'Brien/VA
12/10/2007 1:22:32 PM (2169 views)

[+] Stella Awards - Jay Duncan/MO (11 replies)
11/30/2007 10:55:41 AM (2629 views)

Christmas Challenge - Jay Duncan/MO
11/30/2007 8:43:45 AM (2841 views)


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