I will never get tired to see peoples name. SOT is a place where I can go and express my opinion, respecting my fellow abstractors opinions.
Since the death of my husband on 12/05. We have been in business over 3 years. We were thinking of raising our prices. Actually he wanted to raise them. I didn't due to our competitors. Now that I am the sole owner, I can say, no we are not raising the prices. But we are being firm with our clients. I do give my employees a raise each year. You need to appreciate your staff. :)
Now, if a client of ours, send us in order which they stated that is for one county, but we located in a different county. We will charge them a $10 trip fee. No Exceptions. They are fine with that.
They want a discount. We would like to see an agreement in regards of BULK orders to our company, and we will give you a discount. Meaning, you want a DR for $10 than we need 300 orders per month from you, with an agreement.
You want a 6 hour TAT for this Current Search, No problem, $45 instead of $35. Etc...
They are willing to pay you, if they know the quality of the service.
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