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Source of Title Blog

The Fix Is In
by Robert Franco | 2008/02/14 |

The Wall Street Journal is reporting a lawsuit in New York that charges the four largest title insurers of illegally fixing prices. According to the article, Fidelity, First American, LandAmerica, and Stewart dominate over 90% of the market in New York. Though the rates are set by the industry, state regulators are supposed to make sure they are not excessive. But, is the oversight sufficient to warrant immunity from an antitrust suit?

Title-insurance rates in New York are set by an industry group, which submits them to state regulators for review. The suit alleges that these rates overcharge consumers because they conceal from regulators referrals and other payments that make up much of the cost of a title policy. A 1994 Supreme Court ruling protects title-insurance firms from antitrust suits only if they are actively supervised by state regulators.

"They're gaming the regulatory system," said Gordon Schnell, a lawyer representing the four named plaintiffs. "Especially in New York, where the firms set their rates collectively, that's a violation of the antitrust laws." The suit cites a 2006 state hearing in which regulators conceded they can't adequately review agents' commissions, which make up 85% of rates.


I am not familiar with the inner working of the title industry in New York, but there do seem to be some problems. In Ohio, I have never been asked to pay a kickback in return for work from a Realtor or mortgage broker. I remember being shocked by hearings in Florida when representatives from the title industry said they were aware that these kickbacks were being openly solicited. If I recall correctly, the going price was $300. In New York, testimony from the former president of the state's land title association demonstrate similar problems:

At the 2006 New York insurance-department hearing, witnesses said rebates and referrals were rife. In testimony from the hearing cited in the new suit, Larry Litwack, the former president of the New York Land Title Association, said, "Let's face it: There are no 'rules' governing title agencies in New York. Steering, kickbacks and referrals are open and notorious, often aided and abetted by the underwriters."


Even so, the proper way to address the issue is to more vigorously enforce the laws which make the kickbacks illegal. The fines just aren't working. The Government Accountability Office reported that title insurers have paid more than $100 million in fines, penalties and settlements since 2003. That is hardly a deterrent to an industry with revenue exceeding $16 billion in 2006. It makes for nice headlines, but it doesn't seem to have made much of an impact - clearly the fines are a small price to pay for what has become such a lucrative practice.

Source of Title Blog ::


On the issue of set, filed premiums, the MyClosingSpace Blog has an excellent post, See What Happens When You Charge Less... Although I have the opposite opinion as that expressed in the post, there are certainly some great comments that shows there are a couple of different views on the subject. Which is right or wrong probably depends on your perspective and experiences.

Here is a blurb... I encourage you to read the entire post:

By getting rid of these required rates you will introduce real competition. If a title company is able to find a way to offer lower rates while still running their business they should be allowed. And that is the crux of the issue. The reason state regulated rates were created was not to help consumers but to help the huge title insurance companies retain control of the market and continue to reap huge profits in the backs of consumers. The proof is in the pudding. These rates are not maximum charges but instead they are designed to keep any title company from charging less than the set rate. If you don't believe it start a title company and try to charge below the set rate. It won't be long before you have to fight the charges against you. Not because you are harming consumers but because YOU ARE NOT CHARGING ENOUGH. See, they don't really care if you charge more but if you charge less the big title companies will be all over you.


I quite agree that the filed rates represent the minimum you can charge, but, they are also the maximum. Thus, they serve two purposes in my mind. First, they do protect consumers from being charged more than the maximum rate. I have no doubt that if some agents could charge more, they would. This could certainly happen when the agent has captive business from an affiliated business arrangement or joint venture and there is little to fear from the competition who may charge less if the rates were not fixed. Second, they protect the many small, local, reputable agents who would suffer from large, regional or national companies that would severely undercut their fees if they could charge less. This was brought up as a concern in Florida when they held hearings on title insurance premiums. The theory presented was that if competition focused on the cost of title insurance premiums, prices would drop so much that it would cause more agents to cut corners to remain competitive. Thus, by ensuring that the premiums are kept high enough that the agents can afford to maintain reasonable standards the consumers benefit from the quality of work that is done in the process of issuing a policy.

I tend to agree that there must be a minimum premium that allows the process to work effectively. And, it must also function as a maximum to protect consumers from excessive premiums. When the same rate does both, it is properly set at the correct rate. If it does not accomplish both, the system has failed... and the regulators have failed. The ratings system and the regulators should be scrutinized to ensure that they are both fulfilling their purpose.

I think the rates in Ohio have been set at an appropriate level. I don't think they are excessive to the point where they allow consumers to be gouged. And, I don't think they are too low to the point where a reputable agent is unable to provide quality protection to the insured.

However, where I do feel the system has failed is in the minimum standards that must be followed to issue title insurance. The standards allow for short searches that are arguably "too short" to really be able to provide substantial value to the consumers. Some underwriters even promote the use of automated searches or those produced online from overseas companies. In these cases, the value of the policy is questionable and even the filed rates could effectively result in the consumer being overcharged.

What is needed isn't lower rates, or an elimination of the filed rates. What the regulators should be doing is insisting on higher standards that reflect the filed premiums. Ten years ago, there weren't so many accusations in the media about consumers being overcharged... but ten years ago, the industry wasn't allowing so many short cuts to be taken when issuing a policy. The problem isn't the rates, it's really the reduced value of the product.

Once we have reasonable standards enforced in the industry, then we can take a look at the premiums. I suspect that the rates in many states would hold up to scrutiny if the proper amount of work was actually going into producing the policies.

Robert A. Franco
SOURCE OF TITLE
rfranco@sourceoftitle.com



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Categories: Title Industry, Title Standards

1703 words | 2382 views | 10 comments | log in or register to post a comment


I agree with your analysis. Consume...
I agree with your analysis. Consumers aren't paying too much in states where rates are filed, it's just that too many times they aren't getting the product they are paying for. Indiana doesn't have filed rates. One unintended effect is that novelty fly-by-night title companies opened, undercut the rates, closed alot of transactions and then closed the title business. Records are lost, recorded documents are suspect, and a general disarray of the real estate industry surrounds these companies. Stability for title companies is good for property owners and good for the industry.
Regarding the penalty issue, title companies who pay "referral fees" are sometimes between a rock and a hard place. I'm certainly not defending those title companies who give in to broker demands, but the penalties and fines should be enforced against the brokers who are asking and receiving these kickbacks, not just the title companies. Both the giver and receiver should be penalized equally, but that isn't reality today. I never once offered or gave a kickback, but I was asked to almost every time I marketed a new client.
 
by Janice | 2008/02/14 | log in or register to post a reply

I couldn't agree more. I was worki...
I couldn't agree more. I was working on a post that arrived at a very similar conclusion. (guess I can hit the delete on that one)

I'd go one step further. It isn't the rates; it's the absence of quality. It's not just the searches, its poor training, its lapsed ethics, its shoddy standards barely enforced. All in the name of market share and increased profit. An entire industry sold down the river for a bump in the stock price.

The defacto leaders of this industry have led us astray. They must choose to lead us back onto the path of quality or they must surrender their control to those who will.

Soon.
 
by Dave Wirsching | 2008/02/14 | log in or register to post a reply

I have to agree and disagree with y...
I have to agree and disagree with you at the same time. All things being equal if there was open pricing the large underwriters could simply lower their prices and remove the small title agent from the equation. I mostly agree with that BUT the states in which I have experience they are writing the law and they factor in the extra cost associated with kickbacks. On top of that there is no maximum when settlement services are included (which most of our clients also utilize). The prices for the whole package can vary greatly from company to company. The fact that there is a minimum/maximum price for title insurance is meaningless because the extra fees and charges get piled on.
If a smaller company removes the kickbacks and has a more streamlined process (while still providing top notch service and the highest standards) why should the b forced to charge more than their business model requires for optimal revenues? I have seen it first hand and the big underwriters are the most vocal about the violations against them (and their profit margin).

As you said, it depends on where you do business but in NJ and NY the proliferation of ABA'a and kickbacks is standard business and the underwriters are leading the charge and setting prices to take that into account. As soon as that can change the consumer and the smaller title company will reap the rewards.

Excellent post BTW.
 
by Mark Pilatowski | 2008/02/14 | log in or register to post a reply

As long as the vast majority of con...
As long as the vast majority of consumers don't know what questions to ask and when to ask them, no amount of regulation or oversight will get rid of the corruption and bad practices. Things have gotten considerably worse since RESPA was passed, so we might be better off going back to simply putting a referral fee on the HUD-1. At least that way the consumer knows what is happening.

As far as whether the rates are too high or not, how can we tell? The underwriters won't release that information. I noticed though that rates in PA starting going up considerably when ABAs came to the fore. I suspect that this had more to do with profits than with any increase in claims. I would guess that the rates are too high here. I've heard many in the business much more knowledgeable than me say the same thing.

Why not just do a flat rate for all transactions? That way no one will get ripped off by being overcharged on the rate (at least). It's not as though the rates really have anything to do with the claims generated. I'm sure the rule is the same in the rest of the country as it is here: the smaller the deal, the greater the headaches. If the rates were based on claims generated, no house under $100,000 would be insurable and the premium on any property over $1 million would be next to nothing.
 
by David Jenkins | 2008/02/14 | log in or register to post a reply

Many excellent comments.
Many excellent comments.

Janice is absolutely right - the people receiving those kickbacks should be punished as well. In many cases they are demanding the kickbacks and by increasing the costs of the services they are NOT acting the in the best interest of their customers.

Mark also makes a very valid point - "If a smaller company removes the kickbacks and has a more streamlined process (while still providing top notch service and the highest standards) why should they be forced to charge more than their business model requires for optimal revenues?" I would argue that if this is possible, the rates are set too high and the regulators should be paying closer attention. Of course, that assumes (as he points out) that the "streamlining" of the processes aren't "short cuts" that affect the quality of the work.

And, David pointed out that we really don't know how closely claims are related to the premiums. However, without specific data, I would think that it is reasonable to charge more for higher coverage amounts. The amount of potential liability is always a factor in insurance premiums. Also, I would add that RESPA wasn't bad as enacted - it fails in its inability to be enforced and the exceptions for ABAs have made it almost worthless. I think that RESPA needs to ditch the ABA exceptions and it should contain a private right of enforcement that includes attorneys fees so the consumers can adequately protect themselves. HUD obviously cannot handle enforcement on its own.
 
by Robert Franco | 2008/02/15 | log in or register to post a reply

Excellent blog Robert. This scenari...
Excellent blog Robert. This scenario of 'Legal RESPA Kickbacks' by way of ABA's has bothered me for a long time.

As others have mentioned, many Realtors and Mortgage Brokers have had their hand out when I asked if they would 'try Bertrum Settlements', should their clients need a referral for a Title company.

We (as some others) provide excellence as our marketing tool, not money back. It sickens me that 1) people would actually ask for a kickback and 2) people would pay it.

I'd love to hear from the 'small' Title company's that are part of Affiliated Business Arrangements regarding their decision to kick money back - and how this benefits the consumer. We can assume that many are subscribed or at least stop into SOT - yet they remain quiet.

Back to the particular blog subject, I am totally confused (well, maybe not) as to why the insurance industry does not have to justify (through claim numbers) their set rate. Enforcement is required, and is starting to make some headway. Title was always the forgotten stepchild in the Real Estate industry, but as the 'Mortgage mess' continues to stay on the front pages - suddenly the government is being exposed to the not so subtle shady dealings so prominent within the Title industry.

I think the beginning of the end is upon us - as to Title Insurance and associated companies being perceived as a dirty business. I can only hope it is cleaned up in my lifetime.
 
by Rob Robinson | 2008/02/19 | log in or register to post a reply

Interesting that Franco is so eager...
Interesting that Franco is so eager to advocate "fixed title rates". Isn't that communism? Would Franco be willing to let regulators fix the rates for his computers? Or his car?

Then why are you Ok with regulators fixing rates? let the market place decide.

if anyone wants to offer title insurance or a competing product, let them do it
 
by Get Rid of the Commies | 2008/03/19 | log in or register to post a reply

You just have to love anonymous com...
You just have to love anonymous comments from ignorant people! You know you are in for a treat when they start complaining about the communists.

First of all... "no, that is not communism." Communism is based on common ownership of the means of production as a way of eliminating classes that exist in society. Regulating prices to protect consumers is a far cry from common ownership. Regulating rates in the insurance industries is a necessary means of ensuring the strength of the companies who may be called on to pay claims of their insureds.

I think I explained why I believe that filed rates are a good idea; there are several reasons. I don't expect everyone to understand them - some people are probably too busy preparing for the upcoming communist revolution to apply a little common sense.

Anyone who believes that "anyone should be able to offer title insurance or a competing product" clearly hasn't expended much brain power to think about what that really means; perhaps they don't have much brain power to spare. If anyone could offer it, someone would offer it cheaper, then someone else would offer it cheaper yet. Then, when it came time to pay the claims, the Flybynight Title Insurance Co. would be gone.

So, I think there is a huge difference between filed insurance rates and fixed prices for computers and cars.

One last point to ponder - in a true communist society, there would be no need for title insurance. There would be no private ownership of real estate. So, saying that setting title insurance rates is communism really shows a lack of intelligence. Think about it.
 
by Robert Franco | 2008/03/19 | log in or register to post a reply

For the record, that last comment w...
For the record, that last comment wasn't from me, Rob! ;-) 
by Scott Perry | 2008/03/20 | log in or register to post a reply

Scott: That thought never crossed ...
Scott: That thought never crossed my mind. You and I disagree on things like this, but you can always make an intelligent argument. I don't remember you ever rambling about communism. Some people believe that the government should stay out of everything except those things specifically reserved to the federal government in the constitution - that is federalism. Though I don't strictly agree that line of thought, it has some merit.

I do think the government tends to be over-reaching, but I don't think that is the case with filed insurance rates. And, of course, that is not the federal government - it's the state.

In any regard, I certainly don't mind opposing points of view - they are quite welcome on the blog. However, I do expect them to be expressed with some rational argument. Hinting that I support communism because I support filed insurance rates is just ridiculous.
 
by Robert Franco | 2008/03/20 | log in or register to post a reply
Source of Title Blog

Robert A. FrancoThe focus of this blog will be on sharing my thoughts and concerns related to the small title agents and abstractors. The industry has changed dramatically over the past ten years and I believe that we are just seeing the beginning. As the evolution continues, what will become of the many small independent title professionals who have long been the cornerstone of the industry?

Robert A. Franco
SOURCE OF TITLE

 

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