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New Technology Rumors Get Me Excited!
by Robert Franco | 2009/12/07
I love technology, but it has been a while since I have gotten excited about anything new. Finally, I have something new to look forward to. A new phone is rumored to be headed to Verizon soon... no, it's not the Motorola Droid, which was recently released with a million dollar ad campaign. It has been dubbed the HTC Dragon, aka HTC Passion, and it is exactly what I have been waiting for!
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Categories: Technology
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Snail Mail Closings
by Robert Franco | 2008/09/05
A few years ago, I assisted an Amish couple with the sale of their farm here in Ohio. They moved to Wisconsin. My attorney who lives near a large Amish community often helps them out with legal issues. For a real estate closing, he asked for my help. When we did that closing, my attorney brought the couple to my office. Since then, however, the couple has contacted me twice to help them with the transfer of some land that they still own here. Without the aid of fax machines, or even a telephone, these closings always present some unique challenges.
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Categories: Technology, Title Industry
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Screw it! It's Too Difficult.
by Robert Franco | 2008/08/06
There is a very interesting article in the Detroit Free Press about a man who found his Social Security number in the county's online records and how Wayne County handles these situations. It is estimated that the number of documents in Wayne County that contain Social Security numbers is in the hundreds of thousands. With the Federal Trade Commission estimating that identity theft costs approximately nine million Americans $50 billion per year, surely Wayne County has a comprehensive plan to redact vulnerable information from their records.... ummm... nope.
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Categories: Public Records, Technology
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NextAce: Miracle Cure Or Snake Oil?
by Robert Franco | 2008/05/06
NextAce has issued a press release that claims their customers are "expected to better weather the current mortgage crisis." They make it sound as though they are offering a miracle cure for what ails the title industry. We are in an election year, so we are used to puffery and promises despite the lack of facts. But, this press release seems to go beyond that. It could easily be adapted to a late-night infomercial hawking snake oil.
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Categories: Abstractors, Technology
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When Technology Fails
by Robert Franco | 2007/12/04
Oh how dependent we have become on technology. E-mail, cell phones, the Internet, specialized software, etc. is all very nice when it works. But, what about when it doesn't? I am afraid that we have all reached a point where the technology is so commonplace that we take it for granted. We just assume that it will do what we need it to because it has worked so well in the past. However, that is not always the case - sometimes, it fails.
I felt like I had an epiphany last week when I was about ready to scream at someone for not calling me he was supposed to. But, he said that he did call and he left me a voicemail on my cell phone. I never got it. The next day, I was with a friend who was checking his voicemail and he had just received a voicemail that was left for him the day before. Since we both have Verizon cell phones, we assumed that they were having issues. It happens, I guess.
What about e-mail? Who hasn't experienced trouble with an e-mail not getting where it was supposed to? We have had clients tell us that they e-mailed us an order that we never received; and of course, the same was prone of the fax machine. We take for granted that when we send an e-mail or a fax that it will be received - but that isn't always the case.
Think of the problems that could happen with the technology in your office that would be much more problematic. What if you're closing software suddenly crashed? I don't know if I could work up a settlement statement with a blank HUD-1, calculator and a typewriter; I am certain that I could not get it done in the time I usually have to prepare for a closing. Suppose you are using one of the new Web-based applications and your Internet connection goes down? Yikes.
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Categories: Technology
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